Assistant People & Culture Manager
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Key skills for this role
About the Role
Mandarin Oriental Downtown, Dubai seeks an Assistant People & Culture Manager to manage the full colleague onboarding lifecycle and core HR administrative processes. The role requires 2-3 years of experience in HR operations, preferably in luxury hospitality, and familiarity with Workday and UAE labor laws.
Key Skills for This Role
Responsibilities
- Deliver a professional and engaging onboarding experience, managing the full lifecycle from offer acceptance to completion
- Handle all onboarding administration, documentation, employee records, and system updates in Workday, ensuring accuracy, compliance, confidentiality, and audit readiness
- Coordinate logistics such as visas, work permits, Emirates ID, travel arrangements, and onboarding related requisitions while aligning with company policies and cost efficiency
- Support broader employee lifecycle activities including transfers, insurance and benefits enrollment, and probation review processes with timely follow ups
- Maintain high data integrity through regular audits, reporting, and collaboration with Finance and auditors to ensure compliance with company standards and UAE regulations
- Drive continuous improvement of onboarding and P&C operations through process optimization, digitalization, KPI tracking, stakeholder support, and enhancing the overall employee experience
Requirements
- 2–3 years of experience in People & Culture Operations, onboarding, or personnel administration, preferably within luxury hospitality
- Familiarity with HR systems, ideally Workday
- Understanding of UAE labor laws and immigration processes
- Strong interpersonal, communication, and organizational skills
- High attention to detail with ability to multitask and handle multiple priorities efficiently
- Dependable, responsible, and proactive approach to work
- Good problem solving abilities and collaborative mindset as a team player
Full Job Posting
Company Overview
- Mandarin Oriental is an award winning owner and operator of luxury hotels, resorts, and residences worldwide.
- Mandarin Oriental Downtown, Dubai is located within Wasl Tower on Sheikh Zayed Road, offering modern hospitality with 259 guestrooms and suites.
Role Overview
- Based at Mandarin Oriental Downtown, Dubai within the People & Culture department.
- Responsible for managing the full colleague onboarding lifecycle and core People & Culture administrative processes.
- Reports to the People & Culture Manager.
Key Responsibilities
- Deliver a professional and engaging onboarding experience from offer acceptance to completion.
- Handle all onboarding administration, documentation, employee records, and system updates in Workday.
- Coordinate logistics such as visas, work permits, Emirates ID, travel arrangements, and onboarding related requisitions.
- Support broader employee lifecycle activities including transfers, insurance and benefits enrollment, and probation review processes.
- Maintain high data integrity through regular audits, reporting, and collaboration with Finance and auditors.
- Drive continuous improvement of onboarding and P&C operations through process optimization, digitalization, KPI tracking, and stakeholder support.
Qualifications
- 2–3 years of experience in People & Culture Operations, onboarding, or personnel administration, preferably within luxury hospitality.
- Familiarity with HR systems, ideally Workday, and understanding of UAE labor laws and immigration processes.
- Strong interpersonal, communication, and organizational skills.
- High attention to detail with ability to multitask and handle multiple priorities efficiently.
- Dependable, responsible, and proactive approach to work.
- Good problem solving abilities and collaborative mindset.
Benefits
- Learning & Development programmes for continuous growth.
- MOstay programme offering complimentary nights and attractive rates at Mandarin Oriental hotels worldwide.
- Health and wellness programmes.
- Comfortable accommodation, duty transportation, and duty meals.
- Competitive salary and benefits package aligned with UAE industry standards.
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