Assistant Operations Manager
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Key skills for this role
About the Role
Calo Inc. is hiring an Assistant Operations Manager to oversee kitchen production, dispatch, and logistics operations. The role ensures operational excellence, quality, food safety, and customer satisfaction.
Key Skills for This Role
Responsibilities
- Oversee daily execution of kitchen production, dispatch, and logistics operations
- Ensure production plans are executed accurately while maintaining quality, food safety, and delivery timelines
- Monitor daily operational KPIs including productivity, order accuracy, dispatch performance, waste, labor efficiency, and customer complaints
- Ensure Standard Operating Procedures (SOPs) are consistently followed
- Allocate manpower effectively based on production forecasts and business demand
- Identify operational bottlenecks and implement sustainable process improvements
- Support operational readiness during peak demand periods and business growth
- Drive operational consistency across shifts while maintaining high service standards
- Monitor equipment functionality and coordinate maintenance to minimize downtime
- Partner with Planning and Supply Chain teams to ensure smooth production flow
- Ensure compliance with food safety, hygiene, and regulatory requirements
- Lead, coach, and develop frontline teams to build a high performance culture
Requirements
- Bachelor's degree in Food Science, Food Technology, Industrial Engineering, Operations Management, Supply Chain, Manufacturing Engineering, or related field
- HACCP certification or equivalent food safety qualification preferred
- 5 7+ years of experience in food production, manufacturing, cloud kitchens, FMCG, or large scale F&B operations
- At least 2 years of experience leading frontline operational teams
- Experience managing high volume operations with focus on quality, food safety, and operational excellence
- Experience driving process improvements and operational efficiencies highly desirable
Full Job Posting
Role Overview
- The Assistant Operations Manager is responsible for overseeing day to day execution of kitchen production, dispatch, and logistics operations.
Key Responsibilities
- Oversee daily execution of kitchen production, dispatch, and logistics operations
- Ensure production plans are executed accurately
- Monitor daily operational KPIs
- Ensure SOPs are consistently followed
- Allocate manpower effectively
- Identify operational bottlenecks and implement improvements
- Support operational readiness during peak demand
- Drive operational consistency across shifts
- Monitor equipment functionality and coordinate maintenance
- Partner with Planning and Supply Chain teams
- Ensure compliance with food safety and regulatory requirements
- Lead, coach, and develop frontline teams
Qualifications
- Bachelor's degree in Food Science, Food Technology, Industrial Engineering, Operations Management, Supply Chain, Manufacturing Engineering, or related field
- HACCP certification or equivalent preferred
- 5 7+ years experience in food production, manufacturing, cloud kitchens, FMCG, or large scale F&B operations
- At least 2 years experience leading frontline operational teams
- Experience managing high volume operations with focus on quality, food safety, and operational excellence
- Experience driving process improvements and operational efficiencies highly desirable
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