Assistant Manager
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Key skills for this role
About the Role
Responsible for increasing business revenues, implementing standard operating procedures, managing staff training, and ensuring compliance with operational policies to enhance c.
Key Skills for This Role
Responsibilities
- Achieve sales targets and maximize profitability
- Develop and implement Standard Operating Procedures
- Recruit, train, and evaluate store staff
- Oversee visual merchandising and store operations
- Monitor inventory and manage stock
- Conduct regional sales and operations meetings
Requirements
- Retail management experience
- Experience in sales and profitability management
- Ability to recruit, train, and evaluate staff
- Knowledge of visual merchandising standards
- Strong communication and leadership skills
Full Job Posting
Position Objective
- The position is responsible for increasing business revenues.
- Develop, implement and maintain Standard Operating Procedures required as per Retail standards across stores.
- Oversee the recruiting, hiring and training needs of the store.
- Represent the brand by maximizing and contributing to sales through exceptional customer service.
- Provide leadership and support to all employees.
Key Responsibilities
- Achieve quantitative measures of performance: Units per transaction, Average transaction value, sales per month, sales per square feet, sales turnover, shrinkage control, increase in conversion percentage.
- Set store sales target to maximize sales and profitability.
- Guide Area Managers and Store Managers to maximize productivity.
- Manage operational costs and reduce costs by automation.
- Adhere and enforce Company SOP, Policies and procedures; loss prevention audit guidelines.
- Oversee implementation of Visual Merchandising guidelines.
- Recruit and train staff on sales techniques, customer service, teamwork.
- Evaluate employee performance and provide coaching.
- Interpret and make decisions on operations and visual standards.
- Identify store training and development needs.
- Formulate succession plan.
- Set KPI’s and KRA’s for direct reportees and conduct performance appraisal.
Additional Responsibilities
- Conduct regional sales and operations meetings on regular basis.
- Provide frequent feedback to Area Managers and Store Managers.
- Ensure brand participation in loyalty programme ‘Club Apparel’.
- Weekly meeting with GM and Sr. Management to discuss business plan vs achievements.
- Monitor store inventory in consultation with Brand General Manager and Brand Managers.
- Promote proactive relationship between GM, Area Manager, Brand Manager, Store Manager and Buyers/Planners.
- Monitor slow moving and out dated stock.
- Ensure stock security measures are effectively managed.
- Involve in design and layout process of new store projects.
- Design a 'New Store Schedule' prior to commencement of design process.
- Provide guidance to concept Architect during design and implementation.
- Conduct regular Project update meetings with Projects team.
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