Assistant Manager - Credit Support (UAE National)
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Key skills for this role
About the Role
Emirates NBD seeks an Assistant Manager for Credit Support to manage reporting, process monitoring, system support, and credit documentation. The role requires analytical skills and Arabic-English translation ability.
Key Skills for This Role
Responsibilities
- Prepare, maintain and automate various MIS reports and dashboards for the Credit unit
- Extract, analyze and generate reports from credit systems to identify discrepancies and operational trends
- Monitor valuation requests and coordinate with valuation agencies
- Prepare periodic management reports, presentations and dashboards
- Prepare mortgage contracts, sanction letters and other credit related correspondence
- Perform end to end User Acceptance Testing (UAT) for system enhancements
- Provide Arabic English translation support for documents
- Support verification, monitoring and control activities related to credit applications
- Assist in process improvement initiatives and automation projects
Requirements
- UAE National
- Experience in credit support, MIS reporting, or related functions
- Arabic English translation skills
- Strong analytical and reporting skills
Full Job Posting
Role Overview
- The role is primarily responsible for supporting the Credit Underwriting function through management reporting, process monitoring, system support, translation services, and preparation of credit related documentation.
Key Responsibilities
- Prepare, maintain and automate various MIS reports and dashboards for the Credit unit, including productivity, valuation tracking, turnaround time (TAT), workflow monitoring and performance metrics.
- Extract, analyze and generate reports from credit systems to identify discrepancies, pending cases, exceptions and operational trends.
- Monitor valuation requests and coordinate with valuation agencies to ensure timely submission and receipt of valuation reports within agreed TATs.
- Prepare periodic management reports, presentations and dashboards to support decision making and performance monitoring.
- Prepare mortgage contracts, sanction letters and other credit related correspondence accurately and within prescribed service standards.
- Perform end to end User Acceptance Testing (UAT) for new system enhancements, upgrades, products and process changes impacting Credit operations.
- Provide Arabic English translation support for customer documents, trade licenses, MOAs, POAs, policies, procedures and other business documents.
- Support verification, monitoring and control activities related to credit applications and operational processes which include Field Verification and RMFC checks.
- Assist in process improvement initiatives, automation projects and implementation of operational efficiencies within the Credit function.
- Prepare monthly performance reviews and presentations highlighting key operational metrics, service levels and productivity indicators.
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