Assistant Laundry Manager

About The Ned Doha

The Role

What You’ll Be Doing

• Assist in leading daily laundry operations and drive departmental productivity.
• Oversee hotel linens, uniforms, guest laundry, and specialty items according to brand standards.
• Manage, coach, and develop the laundry team.
• Support recruitment, onboarding, training, evaluations, and succession planning.
• Monitor KPIs, productivity reports, and quality-control measures.
• Maintain laundry equipment and facilities and optimize their use.
• Manage inventory, chemical usage, supplies, costs, and waste.
• Collaborate with Housekeeping, Rooms Division, and other departments.
• Assist with budgeting, forecasting, and financial performance management.
• Ensure health, safety, hygiene, and environmental compliance.
• Deliver Forbes Five-Star service standards and operational excellence.

About You

• Previous managerial or supervisory experience in a luxury hotel laundry operation is essential.
• Strong knowledge of commercial laundry operations, fabric care, textile management, and laundry technologies.
• Leadership experience with the ability to motivate, coach, and develop teams.
• Experience in budgeting, cost control, and performance management.
• Strong organizational, planning, decision-making, communication, and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced luxury hospitality environment.
• Proficiency in Microsoft Office and hotel management systems.
• A proactive, hands-on, detail-oriented approach focused on quality, efficiency, and guest satisfaction.

Benefits

• 21 calendar days of annual leave and 11 paid public holidays.
• Sick leave benefits under Qatar Labour Law and private medical insurance for the employee.
• End-of-service benefits and complimentary breakfast, lunch, and dinner at the team restaurant.
• Exclusive hotel and dining rates for employees, family, and friends.
• Learning, development, career progression, reward, and recognition opportunities.

Culture