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Assistant IT Manager

Shangri-La Group
Jiddah, KSA
Fulltime
Mid-Senior
1 months ago
Executive SupportCalendar ManagementTravel ArrangementsMeeting CoordinationOffice AdministrationDocument Management
Free

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Shangri-La Jeddah

  • Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city.
  • Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside.
  • A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
  • 203 stylish rooms and suites plus 17 luxury serviced apartments.
  • 5 restaurants and lounges, including the legendary Shang Palace
  • Convenient for Jeddah’s popular landmarks and Red Sea Mall
  • 116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.

Job Summary

  • The Assistant IT Manager is responsible for managing day to day operation and liaise with Information Technology Manager to ensure the smooth functioning of the Information Technology Department.
  • Assists in establishing hardware maintenance programs and procedures in case of system interruptions.
  • Assists in ensuring security of data storage and protection.
  • As Assistant IT Manager, We Rely On You To
  • Ensure that critical application systems to the hotel like Opera PMS, Infrasys POS, Call Accounting System, Check EAM, Messaging System, etc. and including hardware are running.
  • To attend users Information Technology related problems both hardware and application systems.
  • Ensure that day-to-day standard Information Technology operating procedures (including checklist) are implemented properly including new requirements that need to be implemented and / or adhered.
  • Creates, develop new application systems and enhancement to existing systems that will be beneficial to some department day-to-day operations and to the hotel.
  • To plan and continue looking for new ways that may improve some Information Technology related areas and provide feedback / recommendations to the Management.
  • Practices and role-models the Guiding Principles and the Core Values of Shangri-La Hospitality.
  • Be environmental friendly, reduce waste, recycle when possible, and reuse whenever applicable.
  • Must be familiar with the CSR initiatives, Policies and Procedures, Guidelines, Rules and Regulations per company CSR, including and not limited to CSR initiatives of the local and national government.
  • Ensures compliance and application for all CSR job related decisions and activities, in relation to achieving the hotels CSR goals and objectives.

What We'Re Looking For

  • 3 years as senior analyst / programmer in a large company
  • Degree in Computer Science.
  • Leadership, communication, and interpersonal skills.
  • Flexibility to work evenings, weekends, and holidays.
  • Fluent in English and Arabic
  • Strong leadership, self-motivated excellent communication skills.

Why Join Us

  • A workplace that values your passion and supports self-realization and personal growth.
  • Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
  • Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
  • Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
  • We are an equal opportunity employer.
  • Applications from all qualified candidates are welcomed.
  • All information provided by applicants will be treated in and used only for recruitment purposes.
  • We appreciate your interest in joining us.
  • Please note that only successful candidates will be contacted.
  • Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city.
  • Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside.
  • A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

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