Assistant Housekeeping Manager
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Key skills for this role
About the Role
AccorHotel seeks an Assistant Housekeeping Manager to oversee daily housekeeping operations in Doha. Responsibilities include staff scheduling, inspections, inventory management, training, and guest complaint resolution.
Key Skills for This Role
Responsibilities
- Assist in managing daily housekeeping operations, including staff scheduling and task allocation
- Conduct regular inspections of guest rooms, public areas, and back of house spaces
- Coordinate with other departments to ensure smooth operations and prompt resolution of guest requests
- Oversee inventory management of cleaning supplies and linens
- Train and mentor housekeeping staff on proper cleaning techniques and customer service standards
- Implement and maintain health and safety protocols
- Assist in developing strategies to improve operational efficiency and guest satisfaction
- Handle guest complaints and feedback professionally
- Participate in budget planning and cost control measures
- Support the Executive Housekeeper in administrative tasks and reporting
Requirements
- Experience in housekeeping management
- Strong leadership and communication skills
- Knowledge of health and safety regulations
Full Job Posting
Key Responsibilities
- Assist in managing daily housekeeping operations, including staff scheduling and task allocation
- Conduct regular inspections of guest rooms, public areas, and back of house spaces to maintain cleanliness standards
- Coordinate with other departments to ensure smooth operations and prompt resolution of guest requests
- Oversee inventory management of cleaning supplies and linens
- Train and mentor housekeeping staff on proper cleaning techniques and customer service standards
- Implement and maintain health and safety protocols in line with local regulations and company policies
- Assist in developing and implementing strategies to improve operational efficiency and guest satisfaction
- Handle guest complaints and feedback professionally and efficiently
- Participate in budget planning and cost control measures for the housekeeping department
- Support the Executive Housekeeper in administrative tasks and reporting
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