Assistant Housekeeping Manager
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Key skills for this role
About the Role
Le Royal Méridien Abu Dhabi is seeking an entry-level management professional to support day-to-day housekeeping, recreation, and laundry operations. The role involves supervising staff, ensuring guest satisfaction, and maintaining budgets.
Key Skills for This Role
Responsibilities
- Support day to day activities in Housekeeping, Recreation/Health Club and Laundry
- Work with employees to clean and maintain guestrooms and public space
- Complete inspections and hold people accountable for corrective action
- Ensure guest and employee satisfaction while maintaining the operating budget
- Ensure knowledge and understanding of OSHA regulations
- Oversee all lost and found procedures
- Obtain list of rooms to be cleaned and prepare work assignments
- Inventory stock to ensure adequate supplies
- Communicate guest room status to Front Desk
- Work with Engineering department on guest room maintenance needs
- Supervise an effective inspection program for all guestrooms and public space
- Manage linen inventory and guest supplies
Requirements
- Minimum 3–5 years of housekeeping experience
- At least 2 years in a supervisory or assistant managerial position
- Previous experience in a 4 or 5 star hotel preferred
- Strong leadership and team management abilities
- Excellent organizational and problem solving skills
- Good communication skills (spoken and written English required)
- Knowledge of housekeeping procedures, materials, and modern cleaning technologies
- Ability to work under pressure and maintain high attention to detail
- Flexible to work shifts, weekends, and holidays as required
Full Job Posting
Job Summary
- Entry level management position supporting day to day activities in Housekeeping, Recreation/Health Club and Laundry.
- Works with employees to clean and maintain guestrooms and public space.
- Completes inspections and holds people accountable for corrective action.
- Assists in ensuring guest and employee satisfaction while maintaining the operating budget.
Qualifications & Skills
- Minimum of 3–5 years of housekeeping experience, including at least 2 years in a supervisory or assistant managerial position.
- Previous experience in a 4 or 5 star hotel preferred.
- Strong leadership and team management abilities.
- Excellent organizational and problem solving skills.
- Good communication skills (spoken and written English required; additional languages an advantage).
- Knowledge of housekeeping procedures, materials, and modern cleaning technologies.
- Ability to work under pressure and maintain high attention to detail.
- Flexible to work shifts, weekends, and holidays as required.
Managing Housekeeping Operations and Budgets
- Ensures knowledge and understanding of OSHA regulations are up to date.
- Oversees all lost and found procedures.
- Obtains list of rooms to be cleaned immediately and list of prospective check outs or discharges to prepare work assignments.
- Inventories stock to ensure adequate supplies.
- Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
- Works effectively with the Engineering department on guest room maintenance needs.
- Understands and complies with loss prevention policies and procedures.
- Ensures all employees have proper supplies, equipment and uniforms.
- Assists in supervising an effective inspection program for all guestrooms and public space.
- Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.
- Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.
- Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.
Ensuring Exceptional Customer Service
- Handles guest problems and complaints seeking assistance from supervisor as necessary.
- Assists in the review of comment cards and guest satisfaction results with employees.
- Sets a positive example for guest relations.
Management Competencies
- Leadership: Adaptability, Communication, Problem Solving and Decision Making, Professional Demeanor.
- Managing Execution: Building and Contributing to Teams, Driving for Results, Planning and Organizing.
- Building Relationships: Coworker Relationships.
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