Assistant Digital Marketing Manager
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Key skills for this role
Role Overview
The Assistant Digital Marketing Manager supports the Digital Marketing Manager and Marketing Director with strategic marketing plans aligned to company goals.
The role focuses on social media content, platform management, paid advertising, process management, execution, and budget management.
Key Skills for This Role
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About CPG
Chinese Palace Group is a Taiwanese F&B group operating restaurant and beverage brands across the UAE.
The group operates more than 60 restaurants across brands including Din Tai Fung, Tiger Sugar, Summer Palace, Momofuku, Panda Chinese, Umami, Koryo, and Han Shi Fu.
Role Purpose
The Assistant Digital Marketing Manager supports the Digital Marketing Manager and Marketing Director with strategic marketing plans aligned to company goals.
The role focuses on social media content, platform management, paid advertising, process management, execution, and budget management.
Delivery and Marketplace Growth
- Drive and support delivery revenue growth across Talabat, Deliveroo, Noon, Keeta, and other relevant platforms.
- Monitor platform performance, identify revenue opportunities and gaps, optimize digital menus, and maintain accurate bilingual menu information.
- Manage delivery platform relationships and review commissions, billing, deductions, contracts, and commercial terms.
Paid Media and Performance Marketing
- Support paid media campaigns across Meta, Google, TikTok, and delivery platform advertising.
- Manage targeting, setup, creative testing, bidding, budgets, optimization, and performance tracking using metrics such as ROAS, CPA or CAC, conversion, and revenue contribution.
- Support co-funded campaign negotiations, advertising credits, platform incentives, and ongoing campaign testing.
Social Media and Content
- Support content calendars across the brand portfolio and coordinate creative briefs and production with internal and external partners.
- Review content for brand guidelines, tone, messaging, visual standards, translation accuracy, dialect, and RTL formatting.
- Support photo and video production, community management, customer feedback monitoring, and escalation of relevant concerns.
Website, CRM, and Digital Presence
- Support Webflow websites through content updates, new pages, landing pages, basic SEO, and content accuracy.
- Support website launches and maintain accurate information across Google Business Profiles, delivery platforms, Google Maps, websites, and other digital listings.
- Support CRM and customer engagement initiatives and identify opportunities to improve traffic, conversion, acquisition, and retention.
Reporting and Analytics
- Develop and maintain performance reporting through Looker Studio and other analytics tools.
- Consolidate data and prepare weekly and monthly reports covering revenue, marketing spend, ROAS, delivery, brand, and channel performance.
- Analyze performance drivers and provide actionable recommendations to improve digital performance, conversion, and revenue.
Qualifications
- A bachelor's degree in Business Administration, Marketing, or a related field is required; an MBA is a plus.
- At least 3 years of experience in search, paid social, display, and video campaign operations is required.
- Media planning experience is essential, along with experience managing Google Ads, Meta Ads, LinkedIn Ads, TikTok, and Snapchat Ads.
- Expertise in GA4 and GTM, website management, social media platform management, Excel, and PowerPoint reporting is required.
- GCC regional and F&B industry experience are preferred.
- Candidates should understand digital marketing tactics and tools and be open to learning and adapting to industry innovations.
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