Assistant Claims Manager
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Key skills for this role
About the Role
PlaceUp seeks an Assistant Claims Manager to lead end-to-end reinsurance claims management, including notification, settlement, recovery, and team leadership. Requires 4-6 years of reinsurance claims experience and a bachelor's degree in insurance, finance, or related field.
Key Skills for This Role
Responsibilities
- Lead end to end management of reinsurance claims from notification through settlement, recovery and filing
- Oversee review of preliminary loss notifications from brokers and cedants
- Supervise generation of Preliminary Loss Advices and issue Loss Advice communications to reinsurers
- Take direct ownership of large, complex, sensitive or contentious losses across facultative and treaty structures
- Ensure finalised claim documents are acknowledged and claim files prepared in line with PLA requirements
- Lead structured monthly follow ups with reinsurers to pursue recoveries and obtain confirmation of their share of loss
- Negotiate and resolve disputes, shortfalls or queries on RI shares
- Ensure claims records, computations and master data are accurate, reconciled and audit ready
- Act as key point of contact for cedants, brokers and reinsurers across markets and time zones
- Guide, review and develop the team, upholding technical standards and process discipline
Requirements
- 4 – 6 years in reinsurance claims, RI operations or related financial services role
- Bachelor's degree in insurance, Finance, Business Administration, or a related field
- Proven reinsurance claims handling across facultative and treaty business
- Reinsurer recovery and negotiation experience
- Professional insurance qualification (e.g. CII / ACII) is a plus
Full Job Posting
Role Overview
- The role leads the end to end management of the reinsurance claims function, from notification through settlement, recovery and filing while owning service quality, turnaround standards and data integrity across the portfolio.
Responsibilities
- Claims Lifecycle Management and Oversight: Lead the end to end management of reinsurance claims notification, acknowledgement, loss advice, finalization, settlement, recovery and filing.
- Oversee review of preliminary loss notifications from brokers and cedants; confirm whether accounts are bound and ensure prompt acknowledgement.
- Ensure loss details are complete and accurate, cross checked against the computation sheet.
- Supervise generation of Preliminary Loss Advices (PLA) and the issue of Loss Advice communications to reinsurers.
- Take direct ownership of large, complex, sensitive or contentious losses across facultative and treaty structures.
- Finalised Claim Processing: Ensure finalised claim documents from cedants are acknowledged without delay.
- Oversee accurate recording of finalised claims in the Computation Sheet.
- Reinsurer Follow Up, Recovery & Negotiation: Lead structured monthly follow ups with reinsurers to pursue recoveries.
- Negotiate and resolve disputes, shortfalls or queries on RI shares.
- Data Integrity & Records: Ensure claims records, computations and master data are accurate, reconciled and audit ready.
- Stakeholder Management: Act as a key point of contact for cedants, brokers and reinsurers.
- Team Leadership & Continuous Improvement: Guide, review and develop the team.
Requirements
- 4 – 6 years in reinsurance claims, RI operations or related financial services role
- Bachelor's degree in insurance, Finance, Business Administration, or a related field.
- Professional insurance qualification (e.g. CII / ACII) will be a plus.
- Proven reinsurance claims handling across facultative and treaty business; reinsurer recovery and negotiation.
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