AR Systems Analyst
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Key skills for this role
Role Overview
Salesforce Partner Canada is seeking an AR Systems Analyst to support and manage systems for the AR operations team.
Key Skills for This Role
Full Job Posting
Job Overview
Salesforce Partner Canada is seeking an AR Systems Analyst to support and manage systems for the AR operations team.
Responsibilities
- Support Revenue Operations system; bug triage, business process support, data management, technical advisory, business requirements gathering and feature testing
- Create and maintain technical and process documentation
- Support projects and other initiatives from a technology perspective that impact the Revenue Operations department
- Work closely with IT and other business units to execute new technology and functionality implementations
- Facilitate and maintain partnerships with key system and business stakeholders
- Identify areas of improvement to increase process efficiencies and data integrity
Requirements
- Degree or equivalent relevant experience required
- 3+ years of System Administration experience, preferably with Salesforce products
- 3+ years of professional Systems Analyst or Product Analyst experience, or focus in system enhancements, product or program management
- Familiarity with Salesforce Products; specifically CRM, Sales Cloud, Service Cloud
- Proficient in systems analysis, specifically data analysis, process modeling
- Experience in technology implementations and development methodologies
- Experience working in a fast-paced environment, with the ability to manage ambiguity, and changing priorities while delivering excellent results
- Liaise effectively between lines of business and the development team, while working with a wide range of stakeholders
- Communicates in a clear, concise, and timely manner
- Operates effectively as a member of a team spanning multiple time zones
- Functional understanding of SQL or other query languages
- General understanding of object oriented programming and cloud infrastructure
Benefits
- Hybrid work environment with 3 days in the office per week
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