Apprentice HR Employee Relations Administrator
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Key skills for this role
About the Role
University Hospital Southampton NHS FT offers an apprenticeship role in HR Employee Relations, providing administrative support to a team serving over 14,000 employees. The role includes studying for a Level 3 or 5 CIPD qualification while gaining hands-on HR experience.
Key Skills for This Role
Responsibilities
- Arrange complex meetings with numerous managers
- Prepare and send out hearing packs
- Take first line queries by phone and manage a generic email inbox
- Provide administrative support to the Employee Relations service
- Complete a recognised apprenticeship programme and study towards a Level 3 or Level 5 CIPD qualification
Requirements
- Good standard of general education (5 GCSEs including English and Maths or equivalent)
- NVQ3/A Level qualification (or equivalent) in a business related subject, or equivalent knowledge through relevant experience
- Recent experience in a complex administrative environment
- Previous experience in a customer facing role
- Ability to study for a minimum of the Level 3 CIPD
- Strong communication skills both verbal and written
- Good Microsoft Office skills including Excel and touch typing skills
Full Job Posting
Job Overview
- University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
- We are looking for an Apprentice HR Employee Relations Administrator to join our supportive Human Resources team with genuine opportunities for progression in both areas—all while earning as you learn.
- You will become part of a small team of 10 colleagues, providing administrative support to a wider Employee Relations service that supports over 14,000 Trust employees.
Main Duties of the Job
- Your key strengths will be your attention to detail and organisational skills as you will be arranging complex meetings with numerous managers, preparing and sending out hearing packs.
- You should have strong communication skills both verbal and written as you will be taking first line queries by phone and managing a generic email inbox.
- You will also need to have good Microsoft office skills including excel and touch typing skills.
Person Specification
- Good standard of general education (i.e. 5 GCSE's, including English and Maths, or equivalent level of qualification)
- NVQ3/A Level qualification (or equivalent) in a business related subject, or equivalent knowledge through relevant experience
- Recent experience in a complex administrative environment.
- Previous experience in a customer facing role.
- Track record of meeting objectives.
- Ability to study for a minimum of the Level 3 CIPD
Desirable Criteria
- Previous experience in a similar role, administering HR issues
- CIPD level 3
- Experience of using an ER tracking system to administer key employee relations processes
- Previous experience in a Human Resources environment
- Experience of working in a healthcare environment.
- Experience using the NHS Electronic Staff Record (ESR) HR and Payroll system
- Familiarity of NHS conditions of service and Trust policies & procedures
Working for Our Organisation
- University Hospital Southampton is one of England's largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations.
- Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast.
- At UHS, we're committed to providing a flexible working environment where possible.
- At UHS, we proudly champion individuality, recognising that outstanding care is only possible with a diverse, inclusive team.
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