Application Administrator
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Key skills for this role
About the Role
Al Tayer Insignia seeks an Application Administrator to ensure the smooth functioning of business applications. The role involves server preparation, software installation, maintenance, automation, and user support.
Key Skills for This Role
Responsibilities
- Monitor software applications, document and analyze problems
- Collaborate with the team to ensure proper integration of applications
- Work closely with team and vendors to tune and troubleshoot problems
- Develop test plans to verify logic of new or modified applications
- Maintain system documentation
- Plan, coordinate, test, and communicate changes, upgrades/maintenance schedules, and new services
- Set up administrator and service accounts
- Work with the Office of Audits and Analysis to ensure appropriate controls and audit logs
- Provide advice and training to end users
- Maintain current knowledge of relevant technologies and business processes
- Review governing regulations to ensure proper program support
- Enable best practices and process automation
Requirements
- 3+ years experience in similar function
- Basic knowledge of Python, C#, PHP
- Experience with Salesforce Commerce Cloud or any ERP platform (SAP, MS Dynamics, Oracle)
- Understanding of business unit workflows and process requirements
- Demonstrated ability to provide outstanding customer service
- Excellent problem solving/analytical skills
- Hands on experience in process automation
- Self motivated, able to work independently
- Ability to multitask in a fast paced environment
- Outstanding attention to detail with superior time and project management skills
Full Job Posting
Company Overview
- Al Tayer Insignia has partnered with iconic brands for over 40 years, creating retail experiences across boutiques, department stores, and online platforms in the GCC.
Role Overview
- Responsible for ensuring the good functioning of applications used by the organization, including server preparation, software installation, configuration, data loading, maintenance, and automation.
Responsibilities
- Monitor software applications, document and analyze problems.
- Collaborate with the team to ensure proper integration of applications.
- Work closely with team and vendors to tune and troubleshoot problems.
- Develop test plans to verify logic of new or modified applications.
- Maintain system documentation.
- Plan, coordinate, test, and communicate changes, upgrades/maintenance schedules, and new services.
- Set up administrator and service accounts.
- Work with the Office of Audits and Analysis to ensure appropriate controls and audit logs.
- Provide advice and training to end users.
- Maintain current knowledge of relevant technologies and business processes.
- Review governing regulations to ensure proper program support.
- Enable best practices and process automation.
Qualifications
- 3+ years experience in similar function.
- Basic knowledge of Python, C#, PHP and other programming languages.
- Experience with Salesforce Commerce Cloud or any ERP platform (SAP, MS Dynamics, Oracle) mandatory.
- Understand workflow and process requirements of business units related to the application.
- Demonstrated ability to provide outstanding customer service.
- Excellent problem solving/analytical skills and complex troubleshooting methods.
- Hands on experience in process automation, best practice approach, technology efficiency.
- Self motivated, able to work independently, takes initiative.
- Ability to multitask in a fast paced environment.
- Outstanding attention to detail with superior time and project management skills.
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