Aldar Education - Registrar (UAE National)
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About the Role
Aldar Education is seeking a Registrar (UAE National) to manage enrolments and registration for a school in Abu Dhabi. The role involves overseeing the enrolment process, managing student data, and ensuring compliance with ADEK regulations.
Key Skills for This Role
Responsibilities
- Overall responsibility of Enrolments and Registration for the School, working closely with the Senior Leadership within the School and HQ Enrolments
- Manage accurate data on applications, enrolments, and registrations to ensure accurate figures are available daily
- Meet with enrolled parents, explain registration procedures, curriculum, fee structure, eSIS regulations and ensure all documentation is completed effectively
- Respond to registration enquiries, telephone calls and emails in a timely and courteous manner
- Oversee the assessments process with the academic team as required, to ensure the enrolment process is efficient
- Oversee the waiting list (if applicable), maintain standard communication with the waitlisted parents in a timely manner and update on the application status accordingly
- Manage the registration files for all new and existing students
- Keep up to date with the rules and regulations of ADEK and ensure compliance during the enrolment and completing the registration process
- Managing eSIS (student information system) including student registration, withdrawals, transfers, and pre transition
- Develop and maintain strong relationship with ADEK's student affairs department
- Ensure that all parents facing areas are clean, uncluttered and convey a welcoming environment to students and parents
- Manage leads and qualify enquiries and be the first point of contact for prospective parents
Requirements
- Bachelor's degree
- Experience as Admissions/Registrar in the education field
- Abu Dhabi based with knowledge of Abu Dhabi competitors
- Minimum 2 years of experience in a customer focused role in the region
- Strong CRM & SIS experience
- Previous experience in data management
- Fluent in English
- Arabic speaker is preferable
Full Job Posting
Job Description
- Aldar Education is currently seeking a Registrar (UAE National) to support our growing family of owned, operated and managed schools, based in Abu Dhabi.
- As the leading education group in Abu Dhabi, we provide inclusive and innovative learning that inspires and empowers communities.
- To manage and achieve AE education/non education recruitment objectives and meet the organization staffing needs.
Main Duties
- Overall responsibility of Enrolments and Registration for the School, working closely with the Senior Leadership within the School and HQ Enrolments.
- Manage accurate data on applications, enrolments, and registrations to ensure accurate figures are available daily.
- Meet with enrolled parents, explain registration procedures, curriculum, fee structure, eSIS regulations and ensure all documentation is completed effectively.
- Respond to registration enquiries, telephone calls and emails in a timely and courteous manner.
- Oversee the assessments process with the academic team as required, to ensure the enrolment process is efficient.
- Oversee the waiting list (if applicable), maintain standard communication with the waitlisted parents in a timely manners and update on the application status accordingly.
- Manage the registration files for all new and existing students.
Specific Duties
- Keep up to date with the rules and regulations of ADEK and ensure compliance during the enrolment and completing the registration process.
- Managing eSIS (student information system) including student registration, withdrawals, transfers, and pre transition.
- Develop and maintain strong relationship with ADEK's student affairs department.
- Ensure that all parents facing areas are clean, uncluttered and convey a welcoming environment to students and parents.
- Manage leads and qualify enquiries and be the first point of contact for prospective parents.
- As part of the Front of House team, ensure high quality delivery of school tours to parents and visitors as required.
- Attend SLT meetings when required to update on enrolments at the school.
- Work with the PRE to identify strategies for attracting new enrolments and student retention.
- Manage the reenrollment process for existing parents in conjunction with the PRE, providing regular analysis of the updates to the Head of Enrolments and Principal.
- Provide the Head of Enrolments with weekly and monthly reports and projections on enrolments
- Attend networking events to promote the school.
- Organise and attend enrolment events for the school.
Minimum Qualifications
- Bachelor Degree required
Minimum Experience
- Experience as Admissions/Registrar in the education field
- Abu Dhabi based with Abu Dhabi competitors’ knowledge
- A minimum of 2years of experience in a customer focused role in the region
- Strong CRM & SIS experience.
- Previous experience in data management
Job Specific Knowledge & Skills
- Fluent in English Communications skills, written, and oral.
- Arabic speaker is preferable.
- Strong interpersonal skills to aid in daily contact with parents in a diverse multi cultural environment.
- Excellent office management skills.
- A high level of professionalism and consideration of the well being of children.
- Respect for all members of a school community.
- A positive and solution focused attitude to working life.
What We Offer
- Aldar Education offers an attractive remuneration package including medical cover, flights, housing, and free child school places.
- Successful candidates will have access to a wide network of professionals and opportunities to both lead and contribute to training others as well as developing themselves.
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