Air Logistics Aerospace Operational Care Specialist (Abu Dhabi)
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Key skills for this role
About the Role
Kuehne+Nagel seeks an Aerospace Operational Care Specialist to coordinate time-critical air logistics shipments for aerospace customers. The role involves managing end-to-end transport activities, securing bookings, generating documentation, and monitoring shipments.
Key Skills for This Role
Responsibilities
- Coordinate time critical air logistics shipments for aerospace customers
- Manage end to end transport activities including securing bookings, generating documentation, and monitoring shipments
- Work closely with Customer Care Specialists to align on customer specific needs
- Secure buy rates and capacity with qualified partners
- Support aerospace specific verticals such as AOG or engine logistics including spot quoting and full shipment ownership
- Ensure compliance with air transport regulations and Kuehne+Nagel operational guidelines
Requirements
- Proven experience in air logistics operations and AOG cargo
- Excellent communication and stakeholder management skills
- Strong analytical and problem solving abilities with a proactive mindset
- Ability to work under pressure and manage multiple priorities effectively
- High attention to detail and commitment to operational accuracy
- Proficiency in shipment documentation and milestone management
- Valid driving licence
- Willingness to work in a shift based schedule
Full Job Posting
Job Description
- As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises.
How you create impact
- Proven ability to manage and execute operational activities with accuracy, reliability, and on‑time performance.
- Strong communication skills with the ability to follow structured communication concepts and engage effectively with internal and external stakeholders.
- Experience in shipment monitoring, deviation handling, and providing timely, accurate updates in operational systems, including cost‑related financial visibility.
- Capability to review, interpret, and clarify Customer Care Location (CCL) instructions, identifying and resolving discrepancies related to regulations, routing, transit times, or rate information.
- Proactive mindset in identifying and reporting operational issues, disputes, or irregularities to supervisors or management.
- Demonstrated collaboration skills across partners, suppliers, gateways, warehouses, customs teams, RCC, and other relevant parties.
- Ability to assess and monitor carrier and partner performance, escalating concerns when commitments or service levels are not met.
- Experience in cost optimization, process improvement, and supporting specialized aerospace movements (AOG, Engines, verticals), including spot quoting and end‑to‑end shipment coordination.
What we would like you to bring
- Proven experience in air logistics operations and AOG cargo.
- Excellent communication and stakeholder management skills.
- Strong analytical and problem‑solving abilities with a proactive mindset.
- Ability to work under pressure and manage multiple priorities effectively.
- High attention to detail and commitment to operational accuracy.
- Proficiency in shipment documentation and milestone management.
- Valid driving licence.
- Willingness to work in a shift‑based schedule
What's in it for you
- Gain hands‑on experience managing time‑critical aerospace airfreight operations while working closely with major aviation customers.
- Develop strong expertise in AOG and engine logistics, taking full ownership of end‑to‑end shipment execution.
- Opportunity to collaborate with global teams and partners, expanding operational and industry knowledge.
- Clear opportunities for professional growth within a leading logistics organization.
Who we are
- Kuehne+Nagel is a global leader in logistics with a strong heritage and a vision to move the world forward.
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