After Market Country Division Manager
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Key skills for this role
About the Role
Carrier seeks an After Market Country Division Manager to lead and grow the Services business in Riyadh with full P&L ownership. The role oversees Service Modernization, Repair, Agreements, Parts, and Digital offerings, driving strategy, sales, and operations.
Key Skills for This Role
Responsibilities
- Full ownership of Aftermarket Division P&L including revenue, margin, cost, and cash flow
- Develop and execute the country service strategy aligned with regional and global objectives
- Lead service sales and operations to achieve revenue and margin targets
- Build and execute the Parts GMT strategy with dealers
- Lead digital service transformation and new digital offerings
- Build and lead high performing service, sales, and parts teams
Requirements
- Bachelor's degree in engineering (Mechanical preferred)
- 15+ years of experience in Service, Aftermarket, or Industrial Operations
- Proven experience in P&L leadership, service sales, operations, and parts management
- Experience working with dealer networks and digital service initiatives
Full Job Posting
Role
- After Market Country Division Manager
- Location: Riyadh
- Contract: Permanent
Why Carrier?
- Carrier is the leading worldwide provider of HVAC, refrigeration, fire, security, and cold chain solutions.
Role Responsibilities & Key Accountabilities
- Full ownership of Aftermarket Division P&L including revenue, margin, cost, and cash flow
- Service Modernization business
- Service Repair operations
- Service Agreements and contracts
- Parts business management
- Digital service and solution offerings
- Leadership of Sales and Operations teams
Strategy & Business Leadership
- Develop and execute the country service strategy aligned with regional and global objectives
- Drive profitable growth across all service lines
- Define service portfolio, pricing strategies, and value propositions
Sales & Operations Excellence
- Lead service sales and operations to achieve revenue and margin targets
- Develop go to market strategies for modernization, repair, service agreements, and parts
- Strengthen key customer relationships and service contract penetration
Parts Strategy & Dealer Management
- Build and execute the Parts GMT strategy with dealers
- Develop stock management and inventory planning models
- Improve parts availability, inventory turns, and dealer performance
Digitalization & Innovation
- Lead digital service transformation and new digital offerings
- Drive adoption of digital tools for predictive maintenance and remote monitoring
- Enhance customer experience through digital platforms
People Leadership
- Build and lead high performing service, sales, and parts teams
- Develop organizational capability and succession plans
- Promote a performance driven and customer centric culture
Minimum Requirements
- Bachelor’s degree in engineering (Mechanical preferred)
- 15+ years of experience in Service, Aftermarket, or Industrial Operations
- Proven experience in P&L leadership, service sales, operations, and parts management
- Experience working with dealer networks and digital service initiatives
What We Offer
- International working environment
- Competitive salary
- Professional development opportunities
- Employee Assistance Programme
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