Account Manager
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Key skills for this role
Role Overview
Electra is seeking an Account Manager to manage client relationships and coordinate event projects for local and international players setting up events in the GCC.
The role combines client services, project management, account growth, and event production coordination.
Key Skills for This Role
Full Job Posting
Role Overview
Electra is seeking an Account Manager to manage client relationships and coordinate event projects for local and international players setting up events in the GCC.
The role combines client services, project management, account growth, and event production coordination.
Client Relationship Management
- Act as the primary point of contact and ensure client needs and expectations are met throughout event delivery.
- Present tailored proposals and solutions, answer RFPs, and create event quotations.
- Build client relationships, provide strategic recommendations, and grow assigned-account revenue.
- Manage event budgets, contracts, timelines, and commercial terms.
Project Planning and Execution
- Develop project plans, timelines, and budgets for assigned accounts.
- Assign tasks to account coordinators and oversee projects from concept through execution.
- Coordinate with design, estimation, production, and logistics teams.
- Identify risks, develop mitigation strategies, resolve issues, and improve workflows.
- Conduct production facility inspections and quality checks.
Budget and Reporting
- Monitor budgets and expenses, identify cost-saving opportunities, and maintain quality within allocated budgets.
- Maintain project documentation, status reports, meeting minutes, and project files.
- Update clients and internal stakeholders and provide post-event reports and analysis.
Qualifications
- Three to seven years of experience in account management, client servicing, or business development in events, exhibitions, marketing, or related industries.
- Bachelor’s degree in Business Administration, Marketing, Event Management, or a related field.
- Graduation from a recognized university or business school.
- Fluent English, written and spoken.
- Additional languages are an advantage.
- Proficiency in Microsoft Office Suite and experience with CRM, project management, or event management software.
- Strong organizational, client, project management, and problem-solving skills.
- Ability to work independently, manage multiple projects, and meet tight deadlines.
- Willingness to work flexible hours and travel for events when required.
Work Conditions
- The role includes inspections at production facilities and travel for events when required.
- Flexible working hours, including evenings and weekends, may be required.
Health, Safety and Environment
Use company-issued machinery, appliances, tools, transport, equipment, and personal protective equipment correctly.
Do not remove safety devices and comply with health, safety, and environmental regulations.
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