Account Manager - Coface Global Solutions (CGS)
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Key skills for this role
About the Role
Coface is seeking an Account Manager for its Global Solutions portfolio in Dubai. You will manage key client relationships, drive retention and revenue growth, and ensure profitability while aligning with underwriting standards in the credit insurance industry.
Key Skills for This Role
Responsibilities
- Manage and develop relationships with key clients and their intermediaries
- Maximize revenue and retention of profitable clients within the CGS portfolio
- Enhance customer experience by promoting Coface products and increasing cross selling and upselling opportunities
- Contribute to the design and execution of the CGS Marketing Action Plan
- Maintain proactive and regular communication with clients and intermediaries
- Prepare proposals, bids, and price quotations
- Act as the central point of contact for assigned clients and intermediaries
- Coordinate with internal stakeholders for proposals and renewals
Requirements
- 5 to 10 years of experience in Account Management within the Insurance industry
- Strong experience in Credit Insurance is preferred
- Strong relationship management and negotiation skills
- Commercial expertise with a focus on profitability and client retention
- Ability to manage complex international client programs
- Solid understanding of the current economic environment and its impact on the market
- Contract management expertise, including renewals and full contract lifecycle
Full Job Posting
Role Overview
- Coface is seeking a Coface Global Solutions (CGS) Account Manager to manage and grow key client relationships within the CGS portfolio.
- This role is responsible for driving client retention, revenue growth, and customer satisfaction while ensuring profitability and alignment with Coface's risk and underwriting standards.
Main Responsibilities
- Manage and develop relationships with key clients and their intermediaries.
- Maximize revenue and retention of profitable clients within the CGS portfolio.
- Enhance customer experience by promoting Coface products and increasing cross selling and upselling opportunities.
- Contribute to the design and execution of the CGS Marketing Action Plan.
- Maintain proactive and regular communication with clients and intermediaries.
- Prepare proposals, bids, and price quotations.
- Act as the central point of contact for assigned clients and intermediaries.
- Coordinate with internal stakeholders for proposals and renewals.
Experience & Skills
- 5 to 10 years of experience in Account Management within the Insurance industry.
- Strong experience in Credit Insurance is preferred.
- Strong relationship management and negotiation skills.
- Commercial expertise with a focus on profitability and client retention.
- Ability to manage complex international client programs.
- Solid understanding of the current economic environment and its impact on the market.
- Contract management expertise, including renewals and full contract lifecycle.
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