Account Manager - Coface Global Solutions (CGS)
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Key skills for this role
About the Role
Coface is seeking an Account Manager to manage and grow key client relationships within the CGS portfolio in Dubai. The role involves driving client retention, revenue growth, and customer satisfaction while ensuring profitability and alignment with underwriting standards.
Key Skills for This Role
Responsibilities
- Manage and develop relationships with key clients and their intermediaries
- Maximize revenue and retention of profitable clients within the CGS portfolio
- Enhance customer experience by promoting Coface products and increasing cross selling and upselling opportunities
- Contribute to the design and execution of the CGS Marketing Action Plan
- Maintain proactive and regular communication with clients and intermediaries
- Prepare proposals, bids, and price quotations
- Act as central point of contact for assigned clients and intermediaries
- Coordinate with internal stakeholders for proposals and renewals
- Monitor sales performance against targets
- Ensure sound commercial underwriting practices in line with Coface standards
Requirements
- 5 to 10 years of experience in Account Management within the Insurance industry
- Strong experience in Credit Insurance preferred
- Degree in Finance, Business Administration, Economics, Banking or equivalent
- Strong relationship management and negotiation skills
- Commercial expertise with focus on profitability and client retention
- Ability to manage complex international client programs
Full Job Posting
Role Overview
- Coface is seeking a Coface Global Solutions (CGS) Account Manager to manage and grow key client relationships within the CGS portfolio.
- This role is responsible for driving client retention, revenue growth, and customer satisfaction while ensuring profitability and alignment with Coface’s risk and underwriting standards.
Main Responsibilities
- Contribute to the design and execution of the CGS Marketing Action Plan
- Maintain proactive and regular communication with clients and intermediaries
- Develop strong, trust based relationships with key stakeholders
- Conduct client meetings, presentations, and regular follow ups
- Respond promptly to client queries and provide high quality service
- Advise clients on optimal coverage solutions
- Prepare proposals, bids, and price quotations
- Act as the central point of contact for assigned clients and intermediaries
- Deliver renewal revenue and drive portfolio growth and profitability
- Coordinate with internal stakeholders for proposals and renewals
- Maximise client satisfaction and ensure high renewal rates
- Promote cross selling and added value services across all product lines
Experience
- 5 to 10 years of experience in Account Management within the Insurance industry
- Strong experience in Credit Insurance is preferred
Qualifications
- Degree in Finance, Business Administration, Economics, Banking or equivalent
Skills & Competencies
- Strong relationship management and negotiation skills
- Commercial expertise with a focus on profitability and client retention
- Ability to manage complex international client programs
- Solid understanding of the current economic environment and its impact on the market
Additional Information
- A culture focused on teamwork, continuous learning, and professional development
- Competitive base salary + performance based bonus
- Comprehensive benefits package, including health insurance
- To be based within Sukoon Insurance – Coface Partner Office in Dubai, UAE
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