Account Manager - Coface Global Solutions (CGS)
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Key skills for this role
About the Role
Coface is seeking an Account Manager to manage and grow key client relationships within the CGS portfolio. The role involves driving client retention, revenue growth, and customer satisfaction while ensuring profitability and alignment with risk standards.
Key Skills for This Role
Responsibilities
- Manage and develop relationships with key clients and their intermediaries
- Maximize revenue and retention of profitable clients within the CGS portfolio
- Enhance customer experience by promoting Coface products and increasing cross selling and upselling opportunities
- Contribute to the design and execution of the CGS Marketing Action Plan
- Build and maintain market intelligence within the CGS segment
- Maintain proactive and regular communication with clients and intermediaries
- Conduct client meetings, presentations, and regular follow ups
- Prepare proposals, bids, and price quotations
- Act as the central point of contact for assigned clients and intermediaries
- Deliver renewal revenue and drive portfolio growth and profitability
- Coordinate with internal stakeholders for proposals and renewals
- Monitor sales performance against targets
Requirements
- 5 to 10 years of experience in Account Management within the Insurance industry
- Strong experience in Credit Insurance is preferred
- Degree in Finance, Business Administration, Economics, Banking or equivalent
- Strong relationship management and negotiation skills
- Commercial expertise with a focus on profitability and client retention
- Ability to manage complex international client programs
- Solid understanding of the current economic environment and its impact on the market
- Contract management expertise, including renewals and full contract lifecycle
- Comfortable with technical policy wording and insurance structures
Full Job Posting
Role Overview
- Coface is seeking a Coface Global Solutions (CGS) Account Manager to manage and grow key client relationships within the CGS portfolio.
- This role is responsible for driving client retention, revenue growth, and customer satisfaction while ensuring profitability and alignment with Coface’s risk and underwriting standards.
Main Responsibilities
- Manage and develop relationships with key clients and their intermediaries
- Maximize revenue and retention of profitable clients within the CGS portfolio, considering loss ratio and RWE
- Enhance customer experience by promoting Coface products and increasing cross selling and upselling opportunities
- Contribute to the design and execution of the CGS Marketing Action Plan
- Build and maintain market intelligence within the CGS segment
- Maintain proactive and regular communication with clients and intermediaries
- Develop strong, trust based relationships with key stakeholders
- Conduct client meetings, presentations, and regular follow ups
- Respond promptly to client queries and provide high quality service
- Advise clients on optimal coverage solutions
- Prepare proposals, bids, and price quotations
- Act as the central point of contact for assigned clients and intermediaries
Experience
- 5 to 10 years of experience in Account Management within the Insurance industry
- Strong experience in Credit Insurance is preferred
Qualifications
- Degree in Finance, Business Administration, Economics, Banking or equivalent
Skills & Competencies
- Strong relationship management and negotiation skills
- Commercial expertise with a focus on profitability and client retention
- Ability to manage complex international client programs
- Solid understanding of the current economic environment and its impact on the market
- Contract management expertise, including renewals and full contract lifecycle
- Comfortable with technical policy wording and insurance structures
Additional Information
- A culture focused on teamwork, continuous learning, and professional development
- Competitive base salary + performance based bonus
- Comprehensive benefits package, including health insurance
- To be based within Sukoon Insurance – Coface Partner Office in Dubai, UAE
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