Account Manager

Job Scope

Strategy and Partnerships

• Define and implement the strategy and roadmap for assigned product or service lines with the management team.
• Lead partner relationships in alignment with company management and strategy.
• Develop relationships with new and existing channels and clients to expand territory sales.

Market and Customer Development

• Build and maintain a channel and customer database and analyze data to evaluate loyalty and new opportunities.
• Conduct market research and ongoing customer visits to identify current and future product or service requirements.

Sales and Financial Operations

• Execute and supervise the entire sales cycle from quotation to collection.
• Track credit and payment performance, review outstanding settlements, and manage resolutions.
• Generate long-term revenue and profitability for the assigned product or service line.

Forecasting and Marketing

• Develop and deliver accurate sales forecasts and market development reports aligned with business objectives.
• Oversee targeted programs and marketing activities, monitor progress, and provide recommendations.
• Promote the company and its services within the region.

Education and Experience

• Bachelor's degree in Business Administration, Sales, or another related field.
• 8-10 years of hands-on experience selling Microsoft solutions across the Microsoft portfolio.
• Strong network and established relationships with SMC and Enterprise clients across Dubai and the Northern Emirates.