Zone Supervisor (Souq7)
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Key skills for this role
About the Role
The Zone Supervisor Souq7 is responsible for supervising and monitoring assigned zones within Souq7 to ensure smooth daily operations, proper coordination with tenan.
Key Skills for This Role
Responsibilities
- Monitor the assigned zone within Souq7 daily to ensure operational standards are maintained
- Conduct regular field inspections and report observations related to cleanliness, maintenance, safety, tenant activities, visitor experience, or general site appearance
- Coordinate with tenants to understand their operational needs, follow up on requests, and escalate issues
- Support communication between tenants, service providers, contractors, and internal departments
- Follow up on maintenance, cleaning, security, and facility related matters within the assigned zone
- Assist in ensuring tenants comply with Souq7 operational guidelines, procedures, and site standards
- Prepare daily reports, observations, and follow up updates for the Operations Team
- Support visitor and tenant inquiries by providing professional assistance
- Assist during events, peak periods, or special activities by supporting crowd flow, tenant coordination, and operational readiness
- Report any incidents, safety concerns, tenant violations, or service quality issues in a timely manner
- Maintain strong communication with internal teams to ensure pending matters are resolved
Requirements
- Fresh graduate or limited experience
- Strong communication skills
- Customer service skills
- Ability to work in a dynamic field environment
Full Job Posting
Job Summary
- The Zone Supervisor Souq7 is responsible for supervising and monitoring assigned zones within Souq7 to ensure smooth daily operations, proper coordination with tenants, and a clean, safe, and organized environment for visitors and stakeholders.
- The role supports the operations team by conducting regular field visits, following up on tenant requirements, reporting operational observations, coordinating with service providers, and ensuring that Souq7 standards and procedures are maintained across the assigned area.
- This position is suitable for fresh graduates or candidates with limited experience who have strong communication, follow up, and customer service skills, and who are able to work in a dynamic field environment.
Key Responsibilities
- Monitor the assigned zone within Souq7 on a daily basis to ensure operational standards are maintained.
- Conduct regular field inspections and report any observations related to cleanliness, maintenance, safety, tenant activities, visitor experience, or general site appearance.
- Coordinate with tenants to understand their operational needs, follow up on their requests, and escalate issues to the relevant team when required.
- Support communication between tenants, service providers, contractors, and internal departments to ensure smooth day to day operations.
- Follow up on maintenance, cleaning, security, and facility related matters within the assigned zone.
- Assist in ensuring that tenants comply with Souq7 operational guidelines, procedures, and site standards.
- Prepare daily reports, observations, and follow up updates for the Operations Team.
- Support visitor and tenant inquiries by providing professional assistance and directing matters to the concerned department when needed.
- Assist during events, peak periods, or special activities by supporting crowd flow, tenant coordination, and operational readiness.
- Report any incidents, safety concerns, tenant violations, or service quality issues in a timely and accurate manner.
- Maintain strong communication with internal teams to ensure pending matters are followed up and resolved.
- Support the overall objective of maintaining Souq7 as a welcoming, organized, and well managed destination.
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