Senior Specialist, HR Operations
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Key skills for this role
About the Role
The Senior Specialist, HR Operations will manage and continuously improve HR operational processes to ensure accurate, compliant and timely delivery of HR services a.
Key Skills for This Role
Responsibilities
- Manage the full employee lifecycle, including onboarding, transfers, promotions, contract renewals and offboarding
- Deliver structured onboarding experience by coordinating documentation, medical exams, system access, and equipment
- Manage employee transactions through Qiwa, GOSI, Muqeem and other Saudi government platforms
- Maintain accurate employee records and ensure data integrity and confidentiality
- Administer SAP SuccessFactors including Employee Central transactions, workflows, reporting, and system testing
- Coordinate with Payroll to ensure accurate processing of salaries, allowances, deductions, and final settlements
- Administer employee benefits, medical insurance, leave and attendance processes
- Manage company wide business travel arrangements including flight bookings and coordination with travel agencies
- Monitor Saudization and Nitaqat status and apply for HRDF programs
- Ensure compliance with Saudi Labour Law, internal controls, and audit requirements
- Develop and maintain HR policies, SOPs, and process documentation
- Prepare regular HR reports and dashboards on headcount, turnover, Saudization, and other metrics
Requirements
- Manage full employee lifecycle including onboarding, transfers, promotions, and offboarding
- Handle employee transactions through Qiwa, GOSI, Muqeem and other Saudi government platforms
- Administer SAP SuccessFactors including Employee Central transactions and reporting
- Coordinate with Payroll for accurate salary processing and resolve discrepancies
- Ensure compliance with Saudi Labour Law and government regulations
- Monitor Saudization/Nitaqat status and apply for HRDF programs
- Lead HR process improvement and digitalization initiatives
- Prepare regular HR reports and dashboards
- Coach and mentor junior HR team members
Full Job Posting
Job Summary
- The Senior Specialist, HR Operations will manage and continuously improve HR operational processes to ensure accurate, compliant and timely delivery of HR services across the organisation.
- The role is responsible for execution and governance of HR transactions, onboarding and offboarding, HR data integrity, HR systems administration, payroll and benefits coordination, and supporting HR policy implementation.
- The post holder will work closely with HR Business Partners, payroll, IT and business stakeholders to drive process efficiencies, maintain high service levels and provide reliable reporting.
Key Responsibilities
- Manage the full employee lifecycle, including onboarding, transfers, promotions, secondments, contract renewals and offboarding.
- Deliver a structured onboarding experience by coordinating employment documentation, medical examinations, induction, system access, employee IDs, equipment and mandatory requirements.
- Manage employee transactions through Qiwa, GOSI, Muqeem and other relevant Saudi government platforms.
- Handle employment contracts, employee transfers, profession changes, work permits, Iqama renewals, exit/re entry visas and final exits.
- Maintain accurate employee records and ensure the confidentiality, completeness and integrity of HR data and personnel files.
- Manage HR data governance by conducting regular audits, identifying data discrepancies and ensuring accurate updates across HR systems.
- Administer and support HR systems, particularly SAP SuccessFactors, including Employee Central transactions, workflows, reporting, user support, system testing and data updates.
- Coordinate with Payroll to ensure accurate and timely processing of salaries, allowances, deductions, overtime, leave, statutory contributions and final settlements.
- Investigate and resolve payroll discrepancies and employee payroll related queries.
- Administer employee benefits, medical insurance, leave and attendance processes, including employee enrolments, deletions and benefit updates.
- Manage company wide business travel arrangements, including flight bookings, ticket amendments, cancellations and coordination with travel agencies.
- Monitor the organisation's Saudization and Nitaqat status, identify opportunities to increase localisation rates and ensure compliance with government requirements.
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