Senior Specialist, HR Operations
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Key skills for this role
About the Role
Azad Properties is seeking a Senior Specialist, HR Operations to manage HR operational processes, employee lifecycle, and HR systems. The role requires 5-7 years of HR operations experience, knowledge of Saudi labor law, and proficiency in Qiwa, GOSI, and SAP SuccessFactors.
Key Skills for This Role
Responsibilities
- Manage the full employee lifecycle, including onboarding, transfers, promotions, secondments, contract renewals and offboarding
- Deliver a structured onboarding experience by coordinating employment documentation, medical examinations, induction, system access, employee IDs, equipment and mandatory requirements
- Manage employee transactions through Qiwa, GOSI, Muqeem and other relevant Saudi government platforms
- Handle employment contracts, employee transfers, profession changes, work permits, Iqama renewals, exit/re entry visas and final exits
- Maintain accurate employee records and ensure the confidentiality, completeness and integrity of HR data and personnel files
- Manage HR data governance by conducting regular audits, identifying data discrepancies and ensuring accurate updates across HR systems
- Administer and support HR systems, particularly SAP SuccessFactors, including Employee Central transactions, workflows, reporting, user support, system testing and data updates
- Coordinate with Payroll to ensure accurate and timely processing of salaries, allowances, deductions, overtime, leave, statutory contributions and final settlements
- Investigate and resolve payroll discrepancies and employee payroll related queries
- Administer employee benefits, medical insurance, leave and attendance processes, including employee enrolments, deletions and benefit updates
- Manage company wide business travel arrangements, including flight bookings, ticket amendments, cancellations and coordination with travel agencies
- Monitor the organisation’s Saudization and Nitaqat status, identify opportunities to increase localisation rates and ensure compliance with government requirements
Requirements
- Bachelor’s degree in Human Resources, Business Administration or a related field
- Minimum of 5–7 years of experience in HR Operations, HR Administration, HRIS or HR shared services, including experience in a senior or specialist level role
- Strong hands on experience with Qiwa, GOSI and Muqeem
- Comprehensive and up to date knowledge of the Saudi Labour Law, Nitaqat, Saudization requirements and government employment regulations
- Proven experience in monitoring and improving Saudization rates and utilising government localisation and employment support programmes
- Hands on experience using SAP SuccessFactors, preferably Employee Central, workflows, employee data management and reporting
- Strong experience in payroll coordination, employee benefits, medical insurance, leave and attendance administration
- Advanced Microsoft Excel skills and experience preparing HR dashboards, workforce reports and data analysis
- Excellent communication skills in both Arabic and English, written and spoken
- High level of confidentiality, integrity, accuracy and professional judgement
Full Job Posting
Job Summary
- The Senior Specialist, HR Operations will manage and continuously improve HR operational processes to ensure accurate, compliant and timely delivery of HR services across the organisation.
- Azad Properties & RED Malls are looking for a highly experienced and detail oriented Senior Specialist, HR Operations to join our HR team.
- Reporting to the HR Director, the successful candidate will manage and continuously improve HR operational processes.
Key Responsibilities
- Manage the full employee lifecycle, including onboarding, transfers, promotions, secondments, contract renewals and offboarding.
- Deliver a structured onboarding experience by coordinating employment documentation, medical examinations, induction, system access, employee IDs, equipment and mandatory requirements.
- Manage employee transactions through Qiwa, GOSI, Muqeem and other relevant Saudi government platforms.
- Handle employment contracts, employee transfers, profession changes, work permits, Iqama renewals, exit/re entry visas and final exits.
- Maintain accurate employee records and ensure the confidentiality, completeness and integrity of HR data and personnel files.
- Manage HR data governance by conducting regular audits, identifying data discrepancies and ensuring accurate updates across HR systems.
- Administer and support HR systems, particularly SAP SuccessFactors, including Employee Central transactions, workflows, reporting, user support, system testing and data updates.
- Coordinate with Payroll to ensure accurate and timely processing of salaries, allowances, deductions, overtime, leave, statutory contributions and final settlements.
- Investigate and resolve payroll discrepancies and employee payroll related queries.
- Administer employee benefits, medical insurance, leave and attendance processes, including employee enrolments, deletions and benefit updates.
- Manage company wide business travel arrangements, including flight bookings, ticket amendments, cancellations and coordination with travel agencies.
- Monitor the organisation’s Saudization and Nitaqat status, identify opportunities to increase localisation rates and ensure compliance with government requirements.
Requirements
- Bachelor’s degree in Human Resources, Business Administration or a related field.
- Minimum of 5–7 years of experience in HR Operations, HR Administration, HRIS or HR shared services, including experience in a senior or specialist level role.
- Strong hands on experience with Qiwa, GOSI and Muqeem.
- Comprehensive and up to date knowledge of the Saudi Labour Law, Nitaqat, Saudization requirements and government employment regulations.
- Proven experience in monitoring and improving Saudization rates and utilising government localisation and employment support programmes.
- Hands on experience using SAP SuccessFactors, preferably Employee Central, workflows, employee data management and reporting.
- Strong experience in payroll coordination, employee benefits, medical insurance, leave and attendance administration.
- Advanced Microsoft Excel skills and experience preparing HR dashboards, workforce reports and data analysis.
- Excellent communication skills in both Arabic and English, written and spoken.
- High level of confidentiality, integrity, accuracy and professional judgement.
Preferred Qualifications
- Experience within the real estate, retail or multi site environment.
- Experience with HR process automation, digital transformation and HRIS integrations.
- Experience supporting HR system implementations, testing and process enhancements.
- Strong analytical, problem solving and stakeholder management capabilities.
Personal Attributes
- Service oriented and committed to delivering a high quality employee experience.
- Highly organised and able to manage competing priorities and deadlines.
- Proactive, solutions driven and comfortable working in a changing environment.
- Collaborative, accountable and able to build effective relationships at all organisational levels.
- Committed to continuous improvement and professional development.
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