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Senior Specialist, HR Operations

Azad Properties
جدة, KSA
Contract
Senior
Onsite
4 weeks ago
HR OperationsSAP SuccessFactorsQiwaGOSIMuqeemSaudi Labour Law
Free

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HR OperationsSAP SuccessFactorsQiwa
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Job Summary

  • The Senior Specialist, HR Operations will manage and continuously improve HR operational processes to ensure accurate, compliant and timely delivery of HR services across the organisation.
  • Azad Properties & RED Malls are looking for a highly experienced and detail oriented Senior Specialist, HR Operations to join our HR team.
  • Reporting to the HR Director, the successful candidate will manage and continuously improve HR operational processes.

Key Responsibilities

  • Manage the full employee lifecycle, including onboarding, transfers, promotions, secondments, contract renewals and offboarding.
  • Deliver a structured onboarding experience by coordinating employment documentation, medical examinations, induction, system access, employee IDs, equipment and mandatory requirements.
  • Manage employee transactions through Qiwa, GOSI, Muqeem and other relevant Saudi government platforms.
  • Handle employment contracts, employee transfers, profession changes, work permits, Iqama renewals, exit/re entry visas and final exits.
  • Maintain accurate employee records and ensure the confidentiality, completeness and integrity of HR data and personnel files.
  • Manage HR data governance by conducting regular audits, identifying data discrepancies and ensuring accurate updates across HR systems.
  • Administer and support HR systems, particularly SAP SuccessFactors, including Employee Central transactions, workflows, reporting, user support, system testing and data updates.
  • Coordinate with Payroll to ensure accurate and timely processing of salaries, allowances, deductions, overtime, leave, statutory contributions and final settlements.
  • Investigate and resolve payroll discrepancies and employee payroll related queries.
  • Administer employee benefits, medical insurance, leave and attendance processes, including employee enrolments, deletions and benefit updates.
  • Manage company wide business travel arrangements, including flight bookings, ticket amendments, cancellations and coordination with travel agencies.
  • Monitor the organisation’s Saudization and Nitaqat status, identify opportunities to increase localisation rates and ensure compliance with government requirements.

Requirements

  • Bachelor’s degree in Human Resources, Business Administration or a related field.
  • Minimum of 5–7 years of experience in HR Operations, HR Administration, HRIS or HR shared services, including experience in a senior or specialist level role.
  • Strong hands on experience with Qiwa, GOSI and Muqeem.
  • Comprehensive and up to date knowledge of the Saudi Labour Law, Nitaqat, Saudization requirements and government employment regulations.
  • Proven experience in monitoring and improving Saudization rates and utilising government localisation and employment support programmes.
  • Hands on experience using SAP SuccessFactors, preferably Employee Central, workflows, employee data management and reporting.
  • Strong experience in payroll coordination, employee benefits, medical insurance, leave and attendance administration.
  • Advanced Microsoft Excel skills and experience preparing HR dashboards, workforce reports and data analysis.
  • Excellent communication skills in both Arabic and English, written and spoken.
  • High level of confidentiality, integrity, accuracy and professional judgement.

Preferred Qualifications

  • Experience within the real estate, retail or multi site environment.
  • Experience with HR process automation, digital transformation and HRIS integrations.
  • Experience supporting HR system implementations, testing and process enhancements.
  • Strong analytical, problem solving and stakeholder management capabilities.

Personal Attributes

  • Service oriented and committed to delivering a high quality employee experience.
  • Highly organised and able to manage competing priorities and deadlines.
  • Proactive, solutions driven and comfortable working in a changing environment.
  • Collaborative, accountable and able to build effective relationships at all organisational levels.
  • Committed to continuous improvement and professional development.

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