WMS Analyst - Global Warehouse Technology
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Key skills for this role
About the Role
HelloFresh is seeking a WMS Analyst to support the implementation and maintenance of the Infios (HighJump ONE) warehouse management system at the Calgary production facility. This entry-level role involves system configuration, user support, training, and testing.
Key Skills for This Role
Responsibilities
- Support all areas of the WMS application (HighJump ONE Platform) for HelloFresh brand facilities
- Act as super user and level one support for warehouse end user community
- Manage system configuration based on operations team direction
- Facilitate end user training and assist in System SOP documentation
- Oversee user menu profile and security setup based on functional roles
- Participate in requirements definition and technical design of product enhancements
- Coordinate and execute testing activities with colleagues in other geographies
- Troubleshoot or manage changes to WMS integrations to other platforms
- Represent Fulfillment Technology team in cross functional initiatives
- Create reports using available reporting tools to improve operation visibility and performance
- Help maintain deployment, support, and service coordination for hardware devices (RF scanners, tablets, workstations)
- Coordinate with regional infrastructure manager to support local network services as needed
Requirements
- Interest and aptitude to learn and support a WMS in an RF based, automation enabled e com fulfillment environment
- Intermediate to high proficiency in SQL and spreadsheet tools (Google Sheets, Excel)
- Undergraduate degree or equivalent experience (Supply Chain, MIS, Industrial Engineering preferred)
- Willingness to adjust to alternate work hours, including weekends and occasional on call support
- Willingness and ability to travel 20 30% to different HelloFresh facilities
- Ability to travel to US without sponsorship assistance
- Excellent oral and written communication skills
- Team player mentality
Full Job Posting
About HelloFresh
- HelloFresh is a global food solutions group and the world's leading meal kit company, active in 18 countries.
Job Description
- This entry to early career position will drive implementation and ongoing maintenance/support of the Infios (HighJump ONE) WMS.
You will…
- Support all areas of the WMS application (HighJump ONE Platform) for HelloFresh brand facilities.
- Act as super user and level one support for warehouse end user community.
- Manage system configuration based on operations team direction.
- Facilitate end user training and assist in System SOP documentation.
- Oversee user menu profile and security setup based on functional roles.
- Participate in requirements definition and technical design of product enhancements.
- Coordinate and execute testing activities with colleagues in other geographies.
- Troubleshoot or manage changes to WMS integrations to other platforms.
- Represent Fulfillment Technology team in cross functional initiatives.
- Create reports using available reporting tools.
- Help maintain deployment, support, and service coordination for hardware devices.
- Coordinate with regional infrastructure manager to support local network services.
You are…
- Able to multitask and prioritize in a fast paced environment.
- Excellent oral and written communicator with team player mentality.
- Someone with technical aptitude eager to learn/work in supply chain technology.
- A roll up your sleeves type comfortable working with individuals at all levels.
At a minimum you have…
- Interest and aptitude to learn and support a WMS in an RF based, automation enabled e com fulfillment environment.
- Intermediate to high proficiency in SQL and spreadsheet tools (Google Sheets, Excel).
- Undergraduate degree or equivalent experience (Supply Chain, MIS, Industrial Engineering preferred).
- Willingness to adjust to alternate work hours, including weekends and occasional on call support.
- Willingness and ability to travel 20 30% to different HelloFresh facilities.
- Ability to travel to US without sponsorship assistance.
Let's cut to the cheese, this is why you'll love it here
- 75% discount on weekly HelloFresh and Chefs Plate meal kits, 50% off Factor.
- Health & Dental benefits from day 1, Health Spending Account, Headspace app access, 25% GoodLife discount.
- Competitive RRSP matching program.
- Generous vacation and PTO.
- Parental leave top up program.
- Growth & Development through L&D team initiatives.
- Team socials and company days.
- Diversity & Inclusion initiatives with ERGs like FreshPride, Women Empowered, LIMES.
Work Location
- Onsite at the Calgary HelloFresh production facility.
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