WMS Analyst - Global Warehouse Technology
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
HelloFresh is hiring a WMS Analyst to support the warehouse management system (HighJump ONE) at the Calgary production facility. This entry-level role involves system configuration, end-user support, training, and testing.
Key Skills for This Role
Responsibilities
- Support all areas of the warehouse management system (WMS) application (HighJump ONE Platform) for HelloFresh brand facilities
- Act as super user and level one support for the warehouse end user community in supporting any technical or functional issues
- Manage system configuration based on operations team direction
- Facilitate end user training where needed and assist in System Standard Operating Procedure (SOP) documentation
- Oversee user menu profile and security setup for the application based on operations functional roles
- Participate in requirements definition and technical design of any HelloFresh driven product enhancements
- Coordinate and execute any required testing activities in support of the application with fellow colleagues based in other geographies
- Work with other fulfillment technology colleagues in troubleshooting or managing changes to WMS integrations to other platforms
- Represent the Fulfillment Technology team as needed with any cross functional initiatives
- Understand all available fulfillment technology team reporting tools and create reports that enable improved operation visibility and performance
- Help maintain the deployment, support and service coordination for associated hardware devices like RF scanners, tablets and workstations
- Coordinate with a regional infrastructure manager to help support local network services as needed
Requirements
- Interest and aptitude to learn and support a WMS in an RF based, automation enabled, e com fulfillment environment
- Intermediate to high proficiency in SQL, as well as working in spreadsheet tools (Google sheets, Excel)
- Undergraduate degree or equivalent experience: Supply Chain Management, Management Information Systems, or Industrial Engineering Degrees preferred but not required
- Willingness and flexibility to adjust to alternate work hours, including weekends and occasional on call support
- Willingness and ability to travel to different HelloFresh facilities as needed, 20 30% travel
- Ability to travel to US for support without needing any sponsorship assistance for travel
Full Job Posting
Company Overview
- At HelloFresh, we want to change the way people eat forever by offering our customers high quality food and recipes for different meal occasions.
- We are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents.
Job Description
- Reporting into a regional fulfillment technology lead analyst or manager, this entry to early career leveled position will drive the continued implementation and ongoing maintenance/ support of our strategic warehouse management system Infios formally known as KÖRBER (HighJump ONE platform).
You will…
- Support all areas of the warehouse management system (WMS) application (High Jump ONE Platform) for our Hellofresh brand facilities including: acting as super user and level one support; managing system configuration; facilitating end user training; overseeing user menu profile and security setup; p
- Represent the Fulfillment Technology team as needed with any cross functional initiatives and working with colleagues in operations, quality, automation, procurement, or upstream enterprise technology.
- Understand all available fulfillment technology team reporting tools and create reports that enable improved operation visibility and performance.
- Help maintain the deployment, support and service coordination for associated hardware devices like RF scanners, tablets and workstations.
- Coordinate with a regional infrastructure manager to help support local network services as needed.
You are…
- Able to multitask and prioritize responsibilities in a fast paced environment while maintaining close attention to detail.
- An excellent oral and written communicator with a team player mentality.
- Someone with technical aptitude eager to learn/work in supply chain technology.
- A roll up your sleeves type who is comfortable working with individuals at all levels of an organization.
At a minimum you have…
- Interest and aptitude to learn and support a WMS in an RF based, automation enabled, e com fulfillment environment (any direct experience with Infios aka KÖRBER HighJump ONE WMS, is a plus).
- Intermediate to high proficiency in SQL, as well as working in spreadsheet tools (Google sheets, Excel).
- Undergraduate degree or equivalent experience: Supply Chain Management, Management Information Systems, or Industrial Engineering Degrees preferred but not required.
- The willingness and flexibility to adjust to alternate work hours, including weekends and occasional on call support, as required to support a 24/7 warehouse and production operation.
- The willingness and ability to travel to different HelloFresh facilities as needed in support of projects or platform rollouts or to collaborate with peers. 20 30% travel.
- Ability to travel to US for support without needing any sponsorship assistance for travel.
Let's cut to the cheese, this is why you'll love it here
- Box Discount Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
- Health & Wellness Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app, and 25% discount on GoodLife fitness memberships!
- RRSP Matching Competitive RRSP matching program offered.
- Vacation & PTO We offer generous vacation and PTO to help you create a good work life balance.
- Family Benefits A parental leave top up program for expectant parents.
- Growth & Development We support your career progression and invest in your continued learning through experiences and initiatives owned by our dedicated L&D team.
- Work Hard & Have Fun From team socials to engaging company days, you'll have plenty of opportunity to experience the fun!
- Diversity & Inclusion Initiatives With impactful ERG's like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at HelloFresh
WMS Analyst - Global Warehouse Technology
Calgary, CAN
HelloFresh seeks a WMS Analyst to support the implementation and maintenance of the HighJump ONE warehouse management system at its Calgary production facility. This entry-level role involves acting as super user, managi
WMS Analyst - Global Warehouse Technology
Calgary, CAN
HelloFresh is seeking a WMS Analyst to support the implementation and maintenance of the Infios (HighJump ONE) warehouse management system at the Calgary production facility. This entry-level role involves system configu
Production Lead
Mississauga, CAN
HelloFresh is seeking a Production Lead to oversee production associates in a fast-paced food processing environment. You will supervise kitting, processing, packaging, and ensure adherence to safety and GMP guidelines.
Production Lead
Mississauga, CAN
HelloFresh is hiring a Production Team Lead to oversee production associates in a food processing facility. You will supervise daily operations, ensure safety and quality standards, and drive productivity improvements. R
Staff Product Manager, Organic Growth
Toronto, CAN
HelloFresh is hiring a Staff Product Manager to lead Organic Growth, evolving SEO into a modern organic discovery engine spanning SEO, Generative Engine Optimization (GEO), and Agentic Commerce. You will own the end-to-e
Commercial Product Analyst (all genders)
Copenhagen Municipality, UAE
HelloFresh is looking for a Commercial Product Analyst to join the Menu Strategy & Planning team in Copenhagen. You will analyze data to inform recipe development, manage product improvements, and optimize menu planning
WMS Analyst - Global Warehouse Technology
Calgary, CAN
WMS Analyst - Global Warehouse Technology
Calgary, CAN
Production Lead
Mississauga, CAN
Production Lead
Mississauga, CAN
Staff Product Manager, Organic Growth
Toronto, CAN
Commercial Product Analyst (all genders)
Copenhagen Municipality, UAE