Waitress - Arabic Speaker
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Key skills for this role
About the Role
Accor seeks a dynamic Waitress (Arabic Speaker) for Novotel & Ibis Abu Dhabi Gate Hotels. The role involves delivering food and beverage service, setting up function rooms, and ensuring guest satisfaction in a hotel environment.
Key Skills for This Role
Responsibilities
- Report for duty punctually wearing the correct uniform with name badge and palm pin at all times
- Gather and transport all supplies needed for the set up of a function
- Perform side duties (checklist)
- Ensure that all operating equipment is maintained
- Ensure that all service and storage areas are kept safe, clean and locked
- Report any complaints, incidents or any other irregularities to the management
- Attend to guest needs, complaints and/or on site requests and changes in a courteous and helpful manner
- Set up and unset function rooms, including table setting, according to established standards
- Perform the functions of cashiering and dispensing of beverages, as assigned by Banquet Management
- Deliver Food and Beverages service of high standard and in accordance with departmental standards and procedures
- Communicate to his/her superior any difficulties, guest comments and other relevant information
- Assist other Food & Beverage Outlets in their operations within peak times when needed
Requirements
- Average reading, writing and oral proficiency in Arabic language
- English language proficiency is an added advantage
- Must be well presented and professionally groomed at all times
- Good communication and customer contact skills
- Basic F&B product knowledge
- Good interpersonal skills and self confident
- Guest oriented and service minded, with attention to quality
- Team player with strong interpersonal skills and attention to detail
Full Job Posting
Company Description
- Accor is a worldwide leader in hospitality, offering a job and brand that matches your personality.
- We support you to grow and learn every day, making sure that work brings purpose to your life.
Job Description
- We are seeking a dynamic and talented Waitress (Arabic Speaker) to join our team at Novotel & Ibis Abu Dhabi Gate Hotels.
Key Responsibilities
- Report for duty punctually wearing the correct uniform with name badge and palm pin at all times.
- Gather and transport all supplies needed for the set up of a function.
- Perform side duties (checklist).
- Ensure that all operating equipment is maintained.
- Ensure that all service and storage areas are kept safe, clean and locked.
- Report any complaints, incidents or any other irregularities to the management.
- Attend to guest needs, complaints and/or on site requests and changes in a courteous and helpful manner.
- Set up and unset function rooms, including table setting, according to established standards.
- Perform the functions of cashiering and dispensing of beverages, as assigned by Banquet Management.
- Deliver Food and Beverages service of high standard and in accordance with departmental standards and procedures.
- Communicate to his/her superior any difficulties, guest comments and other relevant information.
- Assist other Food & Beverage Outlets in their operations within peak times when needed.
Qualifications
- Average reading, writing and oral proficiency in the Arabic language and English Language will be an add on.
- Must be well presented and professionally groomed at all times.
- Good communication and customer contact skills; good problem resolution skills.
- Basic F&B product knowledge.
- Good interpersonal skills and self confident.
- Guest oriented and service minded, with attention to quality.
- Team player with strong interpersonal skills and attention to detail.
Additional Information
- Experience is an asset.
- Prior experience working with related system.
- Strong interpersonal and problem solving abilities.
- Fluency in Arabic & English, Additional Language is an added advantage.
- We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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