Waiter / Waitress Pool & Beach
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Key skills for this role
About the Role
Banyan Tree Dubai is seeking a Pool & Beach Waiter/Waitress to deliver exceptional service in an outdoor luxury leisure environment. Responsibilities include taking food and beverage orders, maintaining pool and beach areas, and ensuring guest comfort.
Key Skills for This Role
Responsibilities
- Welcome guests warmly and provide attentive poolside and beach service
- Take and deliver food & beverage orders accurately and efficiently
- Anticipate guest needs including hydration, comfort, and shade preferences
- Set up and maintain sunbeds, umbrellas, towels, and service stations according to brand standards
- Ensure pool and beach areas are clean, organised, and visually presentable
- Present menus, explain offerings, and confidently recommend items
- Ensure compliance with all pool safety regulations and hygiene standards
- Monitor guest safety and escalate concerns where necessary
- Work closely with kitchen, bar, and pool attendants to ensure smooth service flow
Requirements
- Experience in pool or beach service preferred
- Knowledge of food safety standards
Full Job Posting
Overview
- As a Pool & Beach Waiter/Waitress at Banyan Tree Dubai, you are responsible for delivering exceptional, intuitive service in an outdoor luxury leisure environment.
- You will ensure guests enjoy a seamless, relaxed, and personalised experience while maintaining the highest standards of service, safety, and attention to detail.
- You will be an ambassador of the Banyan Tree brand, combining warm hospitality with efficiency in a dynamic pool and beach setting.
Key Responsibilities
- Guest Experience: Welcome guests warmly, take and deliver F&B orders, anticipate guest needs, provide personalised service, handle requests and feedback.
- Pool & Beach Service Operations: Set up and maintain sunbeds, umbrellas, towels, and service stations; ensure areas are clean and presentable; monitor guest areas; coordinate with kitchen and bar; assist with towel distribution and cabana service.
- Food & Beverage Service: Present menus, explain offerings, recommend items, ensure accurate order taking and timely delivery, maintain knowledge of menu items and allergens, support upselling.
- Health, Safety & Compliance: Ensure compliance with pool safety regulations and hygiene standards, monitor guest safety, maintain cleanliness, follow HACCP and food safety standards.
- Teamwork & Coordination: Work closely with kitchen, bar, and pool attendants, support colleagues during peak periods, participate in daily briefings.
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