Venue Manager (Society)
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Key skills for this role
About the Role
Hilton is seeking a Venue Manager to lead daily operations for a hotel dining outlet in Doha. The role involves managing guest service, team development, revenue growth, and compliance.
Key Skills for This Role
Responsibilities
- Lead daily operations of the outlet, including guest service, product quality, inventory, cost controls, and profitability
- Deliver exceptional guest experiences by monitoring service quality and addressing issues
- Inspire and develop the team through coaching, mentoring, and performance evaluations
- Drive revenue growth through marketing strategies and up selling techniques
- Recruit and onboard talent to maintain high service standards
- Uphold regulatory standards for health, safety, sanitation, and alcohol awareness
Requirements
- Experience in hospitality management, preferably in a dining outlet
- Strong leadership and team development skills
- Knowledge of health, safety, and sanitation regulations
Full Job Posting
Job Description
- Picture yourself brightening someone’s day. As a Venue Manager, you’re not just managing daily operations for one of our hotel dining outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences.
Responsibilities
- Lead daily operations: Manage outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures.
- Deliver exceptional guest experiences: Monitor service and product quality, assess guest satisfaction, address issues, and identify opportunities to continuously improve the dining experience.
- Inspire and develop the team: Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high performing team.
- Drive revenue growth: Implement innovative marketing strategies, up selling techniques, and promotional initiatives to maximize food and beverage sales and profitability.
- Recruit and onboard talent: Lead hiring efforts, conduct interviews, and train new team members to maintain high service standards and operational excellence.
- Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing.
Qualifications
- A passion for spreading the light and warmth of Hospitality.
- Acting with Integrity and always doing the right thing.
- Inspiring others through Leadership.
- A belief that Teamwork drives the best outcomes.
- A sense of Ownership and accountability.
- A focus on the Now, bringing urgency and discipline to every moment.
About Us
- At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.
- As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide.
- Our award winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
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