Venue Manager (Society)
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Key skills for this role
About the Role
Hilton seeks a Venue Manager for a hotel dining outlet in Doha. The role involves leading daily operations, delivering exceptional guest experiences, inspiring the team, and driving revenue growth.
Key Skills for This Role
Responsibilities
- Lead daily operations: Manage outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures
- Deliver exceptional guest experiences: Monitor service and product quality, assess guest satisfaction, address issues, and identify opportunities to continuously improve the dining experience
- Inspire and develop the team: Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements
- Drive revenue growth: Implement innovative marketing strategies, up selling techniques, and promotional initiatives to maximize food and beverage sales and profitability
- Recruit and onboard talent: Lead hiring efforts, conduct interviews, and train new team members to maintain high service standards and operational excellence
- Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations
Requirements
- Passion for hospitality and spreading the light and warmth of hospitality
- Acting with Integrity and always doing the right thing
- Inspiring others through Leadership
- Belief that Teamwork drives the best outcomes
- Sense of Ownership and accountability
- Focus on the Now, bringing urgency and discipline
Full Job Posting
Role Overview
- Exceptional Hospitality Starts with You
- As a Venue Manager, you're not just managing daily operations for one of our hotel dining outlets – you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
What you'll do during a typical day
- Lead daily operations: Manage outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures
- Deliver exceptional guest experiences: Monitor service and product quality, assess guest satisfaction, address issues, and identify opportunities to continuously improve the dining experience
- Inspire and develop the team: Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high performing team
- Drive revenue growth: Implement innovative marketing strategies, up selling techniques, and promotional initiatives to maximize food and beverage sales and profitability
- Recruit and onboard talent: Lead hiring efforts, conduct interviews, and train new team members to maintain high service standards and operational excellence
- Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing
What It Takes to Make the Stay
- A passion for spreading the light and warmth of Hospitality
- Acting with Integrity and always doing the right thing
- Inspiring others through Leadership
- A belief that Teamwork drives the best outcomes
- A sense of Ownership and accountability
- And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact
Join an Award Winning Workplace Culture
- At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.
- As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide.
- Our award winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune.
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