Vehicle Operations Manager (Autonomous Vehicles)
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Key skills for this role
Role Overview
Oversee daily operations of an autonomous delivery fleet to ensure safe, efficient, and scalable vehicle performance.
Manage remote fleet operators and on-road safety officers while driving operational excellence, workforce productivity, training, quality assurance, and fleet support.
Key Skills for This Role
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Job Summary
Oversee daily operations of an autonomous delivery fleet to ensure safe, efficient, and scalable vehicle performance.
Manage remote fleet operators and on-road safety officers while driving operational excellence, workforce productivity, training, quality assurance, and fleet support.
Location and Work Arrangement
- The role is based in Abu Dhabi, UAE.
- The position is full-time and on-site.
Key Responsibilities
- Manage remote fleet operators and safety officers to ensure uninterrupted fleet operations.
- Optimize vehicle-to-operator ratios while maintaining the highest safety and service standards.
- Lead workforce planning, recruitment, onboarding, training, and performance management.
- Develop operational procedures, quality assurance programs, and escalation processes.
- Monitor operational KPIs, attendance, utilization, and productivity through data-driven decision making.
- Coordinate vehicle recovery, incident response, mapping support, and safety car allocation.
- Drive continuous improvement initiatives to enhance efficiency and support fleet growth.
Requirements
- Three to five years of experience in autonomous vehicle operations, teleoperations, fleet control, or related mobility operations.
- At least two years of people management experience leading frontline operational teams.
- Experience managing training, quality assurance, rostering, and performance programs.
- Valid UAE driving license.
- Strong analytical skills; experience with SQL, BI tools, and AI-powered operational tools is preferred.
- Excellent communication skills in English.
- Willingness to work on-site in Abu Dhabi.
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