Valet Parking Attendant
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Key skills for this role
About the Role
The Valet Parking Attendant forms part of the Rooms Division and assists in the hotel lobby and arrival/departure experience of the hotel. A valet attendant is responsible for d.
Key Skills for This Role
Responsibilities
- Greet guests arriving at the resort and drive their vehicle safely to a designated parking area
- Provide guests with directions, recommendations, and information about the city and its attractions
- Monitor property front entrance and guest arrivals
- Report any problems or unusual activities to management
- Provide exceptional, courteous, friendly and memorable service to guests and employees
- Assist guests promptly and courteously in valet check in
- Park vehicles in designated areas in accordance with standard stacking procedures to maximize speed and efficiency
- Retrieve vehicles from valet lot in accordance with established safety guidelines and offer guests a sincere farewell, assist with bags and offer directions
Requirements
- Experience in a line or supervisory position in related positions
- Must be able to work all shifts including AMs, PMs, weekends, and holidays
- Valid driver's license (implied)
- Excellent customer service skills
Full Job Posting
Job Description
- The Valet Parking Attendant forms part of the Rooms Division and assists in the hotel lobby and arrival/departure experience of the hotel.
- A valet attendant is responsible for driving, parking, and retrieving guest vehicles to ensure a smooth and welcoming experience upon their arrival and departure.
- The valet parking attendant returns vehicles from the parking lot promptly and safely and provides excellent customer service to each guest.
Requirements
- Comply with Four Seasons Work Rules and Standards of Conduct
- Work harmoniously and professionally with co workers
- Must be able to work all shifts including AM's, PM's, weekends, and holidays
- Must have experience in a line or supervisory position in related positions
Responsibilities
- Greet guest arriving at the resort and drive their vehicle safely to a designated parking area
- Provides guests with directions, recommendations, and information about the city and its attractions
- Monitors property front entrance and guest arrivals
- Reports any problems or unusual activities to management
- Provides exceptional, courteous, friendly and memorable service to guests and employees that differentiates us from the competition
- Assists guests promptly and courteously in valet check in
- Parks vehicles in designated areas in accordance with standard stacking procedures to maximize speed and efficiency of parking service
- Retrieves vehicles from valet lot, in accordance with established safety guidelines and offers guests a sincere farewell, assists with bags and offers directions
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