UAEN Sales Assistant | Retail | Toys R Us | Nakheel Mall
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About the Role
The Sales Assistant enhances customer satisfaction through excellent service, maintains store cleanliness, and utilizes point-of-sale systems effectively.
Key Skills for This Role
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Overview
- The Sales Assistant is responsible for generating sales and delivering a positive customer experience. They carry out a variety of operational duties as delegated by the store management team, including maintaining store cleanliness and visual presentation standards. A key focus is on creating a welcoming environment and providing excellent service to enhance customer satisfaction.
Customer Service
- Creates a positive first impression for the customer through an energetic attitude and adhering to dress code
- Greets customers immediately upon entering the store with a smile and sincere non-business like greeting
- Provides customers with current relevant information about the product
- Provides quality service in the fitting rooms, follows up with customers in a timely manner
- Sales and Checkout
- Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness and captures customer information in the database
- Attempts to add on to the sale by recommending complementary products
- Sincerely thanks all customers for shopping as they exit the store, and invites them back
Store Maintenance
- Creates a sparkling clean and organized environment by maintaining store standards and cleanliness
- Maintains cash wrap cleanliness
- Assists in housekeeping duties as assigned by the store management team
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