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indeed

UAE National Receptionist

Al-Futtaim
Dubai, UAE
Full Time
Entry
Onsite
2 weeks ago
Customer ServiceMS OfficeMS ExcelCommunicationEnglish
Free

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Customer ServiceMS OfficeMS Excel
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Company Overview

  • Al Futtaim Group is a diversified and progressive privately held regional business headquartered in Dubai, employing more than 35,000 employees across over 20 countries.

Role Overview

  • We are looking for a UAE National Receptionist with fluent English speaking skills with some experience in customer service for the role.
  • This is a full time permanent role located in Toyota Al Badia, Dubai Festival City.

What you will do

  • To provide full support to all customers visiting the service center. To be the first point of contact to welcome and identify customers’ needs.
  • Ensure customers are given the Worlds Warmest Welcome when entering the branch.
  • Responsible to ensure all customers with appointments are directed to correct executive. The aim is to give a smooth transition from entering the branch to introduction to sales executive in turn making sure the customer receives a professional service.
  • Ensure all customers receive a warm send off on exiting the branch. The aim is to make our customer feel acknowledged and to show that we care.

Required skills to be successful

  • Able to communicate effectively
  • Customer service experience will be an added advantage
  • Good knowledge in MS Office especially MS Excel
  • UAE National with family book

About the team

  • The role will report to the Aftersales Manager and you will be working in a busy workshop environment wherein you will be dealing directly with all levels of people in the organization.

What equips you for the role

  • High school Diploma
  • Able to communicate effectively with strong customer service, analytical and communication skills
  • Highly motivated and passionate about cars.

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