Troubleshooter
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Key skills for this role
About the Role
TK Elevator is seeking a Troubleshooter to attend and solve breakdowns and callbacks on a route of at least 150 units. Responsibilities include corrective maintenance, training technicians, and conducting inspections.
Key Skills for This Role
Responsibilities
- Attend and solve all breakdowns and call backs on his route
- Adhere to all safety and compliance rules of the company
- Receive, use and maintain Personal Protective Equipment (PPE) and tools
- Perform corrective maintenance activities, repairs and spare parts replacements as required
- Analyse, prepare and execute action plans to reduce entrapment cases / breakdowns / call backs on his run
- Evaluate and train team members
- Identify 2/7 or 3/30 breakdown units, develop & execute action plans or assign technicians to implement action plans
- Conduct take over Inspections on new units and quality inspections on third party equipment
- Assign service technicians to respective job sites for PPM, Repairs & Call Backs
- Fill and submit check list or reports pertaining to the activities
- Conduct safety and quality inspections on the equipment as and when required
- Report to Service Engineer/Service Manager/Management any abnormalities detected
Requirements
- Mechanical / Electrical Diploma Holder
- 6 years as Maintenance Supervisor/ Trouble Shooter/ Technician 3 (Elevator and Escalator Background, Preventive & Corrective Maintenance)
- Decision making skills
- English; Tagalog, Hindi/Urdu
Full Job Posting
Summary
- The Trouble Shooter attends and solves all breakdowns and call backs on his route. He has at least 150 units under maintenance in his area of responsibility. Furthermore, he provides training and assistance to technicians.
Job Responsibilities
- Adhere to all safety and compliance rules of the company
- Receive, use and maintain his Personal Protective Equipment (PPE)
- Receive, use and maintain his tools
- Corrective Maintenance activities
- Repairs and spare parts replacements as required
- Analyse, prepare and execute action plans and reduce the entrapment cases / breakdowns / call backs on his run
- Evaluate and accordingly train the team members
- Identify 2/7 or 3/30 breakdown units, develop & execute action plans or assign technicians to implement action plans and reduce repeated breakdowns
- Conduct take over Inspections on new units
- Conduct quality inspections on the third party equipment
- Assign service technicians to respective job sites for PPM, Repairs & Call Backs
- Fill and submit check list or reports pertaining to the activities
Required Qualifications
- Mechanical / Electrical Diploma Holder.
- 6 years as Maintenance Supervisor/ Trouble Shooter/ Technician 3 (Elevator and Escalator Background. Preventive & Corrective Maintenance)
- Decision making skills
- English; Tagalog, Hindi/Urdu
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