Travel Sales Executive
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Key skills for this role
About the Role
Dopamine Travel & Tourism is seeking a Travel Sales Agent to assist clients with booking flights, hotels, holiday packages, visas, and other travel services. The role requires fluency in Arabic and English, at least 1 year of travel industry experience, and strong sales and customer service skills.
Key Skills for This Role
Responsibilities
- Assist clients with bookings for flights, hotels, holiday packages, visas, travel insurance, airport transfers, transportation, tours, and other travel related services
- Understand clients' travel requirements, preferences, and budgets to recommend suitable travel solutions
- Prepare quotations, process reservations, issue travel documents, and manage booking amendments, cancellations, and refunds
- Provide accurate advice on destinations, visa requirements, airline policies, travel regulations, and travel advisories
- Build and maintain strong relationships with new and existing clients to encourage repeat business and referrals
- Promote travel packages, seasonal offers, and value added services to maximize sales opportunities
- Handle customer inquiries and resolve travel related issues promptly
- Coordinate with airlines, hotels, suppliers, and other travel partners to ensure seamless travel arrangements
- Stay updated on travel trends, airline promotions, destination information, and industry developments
- Maintain accurate records of customer interactions, bookings, and sales activities
- Achieve or exceed individual and team sales targets while maintaining exceptional service standards
- Ensure compliance with company policies, supplier requirements, and industry regulations
Requirements
- Fluency in Arabic and English (spoken and written)
- Minimum of 1 year of experience in the travel and tourism industry
- Strong knowledge of airline ticketing, holiday packages, visas, hotels, travel insurance, and other travel services
- Experience using Amadeus, Sabre, Galileo, or other GDS is an advantage
- Excellent sales, negotiation, customer service, and relationship building skills
- Highly organized with excellent attention to detail
- Proficient in Microsoft Office and travel reservation systems
Full Job Posting
About the Role
- Dopamine Travel & Tourism is seeking a passionate, customer focused, and results driven Travel Sales Agent to join our growing team.
- In this role, you will help clients plan and book their travel arrangements while providing exceptional customer service and driving sales growth.
Key Responsibilities
- Assist clients with bookings for flights, hotels, holiday packages, visas, travel insurance, airport transfers, transportation, tours, and other travel related services
- Understand clients' travel requirements, preferences, and budgets to recommend the most suitable travel solutions
- Prepare quotations, process reservations, issue travel documents, and manage booking amendments, cancellations, and refunds
- Provide accurate advice on destinations, visa requirements, airline policies, travel regulations, and travel advisories
- Build and maintain strong relationships with new and existing clients to encourage repeat business and referrals
- Promote travel packages, seasonal offers, and value added services to maximize sales opportunities
- Handle customer inquiries and resolve travel related issues promptly while ensuring a high level of customer satisfaction
- Coordinate with airlines, hotels, suppliers, and other travel partners to ensure seamless travel arrangements
- Stay updated on travel trends, airline promotions, destination information, and industry developments
- Maintain accurate records of customer interactions, bookings, and sales activities
- Achieve or exceed individual and team sales targets while maintaining exceptional service standards
- Ensure compliance with company policies, supplier requirements, and industry regulations
Qualifications
- Fluency in Arabic and English (spoken and written) is required
- Minimum of 1 year of experience in the travel and tourism industry, preferably in a travel sales or travel consultant role
- Strong knowledge of airline ticketing, holiday packages, visas, hotels, travel insurance, and other travel services
- Experience using Amadeus, Sabre, Galileo, or other Global Distribution Systems (GDS) is an advantage
- Excellent sales, negotiation, customer service, and relationship building skills
- Strong communication and interpersonal skills with the ability to build rapport and trust with clients
- Highly organized with excellent attention to detail and the ability to manage multiple bookings simultaneously
- Proficient in Microsoft Office and travel reservation systems
- Self motivated, target driven, and able to perform effectively in a fast paced environment
- Professional, adaptable, and committed to delivering outstanding customer service
Work Location
- In person
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