Customer Service Agent
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Key skills for this role
About the Role
Dopamine Travel and Tourism is seeking a Customer Service Agent to provide travel advice, create budgets, research fares, and assist with travel arrangements. The role requires outbound travel experience and native Arabic language skills.
Key Skills for This Role
Responsibilities
- Giving clients travel destination advice
- Assisting customers in creating reasonable travel budgets and packages
- Finding the greatest offers on travel, dining, lodging, and activities by researching fares and rates
- Teaching customers about security and safety while they travel
- Identifying the required vaccinations and travel documents
- Confirming travel arrangements with customers and making any modifications
- Helping to resolve unforeseen obstacles, including canceled flights or trouble making hotel reservations
Requirements
- Outbound travel experience: 2 years (Preferred)
- Arabic native (Required)
Full Job Posting
About Us
- At Dopamine Travel and Tourism, we’re passionate about delivering exceptional, tailor made travel experiences.
- We are currently seeking a highly organized and proactive Customer Service Agent to join our team.
Job Descriptions
- Giving clients travel destination advise
- Assisting customers in creating reasonable travel budgets and trying to create packages that fit those budgets
- Finding the greatest offers on travel, dining, lodging, and activities by researching fares and rates
- Teaching customers about security and safety while they travel
- Identifying the required vaccinations and travel documents
- Confirming travel arrangements with customers and making any modifications
- Helping to resolve unforeseen obstacles, including canceled flights or trouble making hotel reservations
Requirements
- Experience: outbound travel: 2 years (Preferred)
- Language: arabic native (Required)
Pay
- Pay: AED3,500.00 AED4,000.00 per month
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