Sales Travel Executive
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Key skills for this role
About the Role
Dopamine Travel seeks a Travel Sales Executive to assist clients with travel planning, bookings, and provide tailored travel solutions. The role requires fluency in Arabic and English, at least 1 year of travel industry experience, and strong sales skills.
Key Skills for This Role
Responsibilities
- Advise clients on travel options and assist with bookings for flights, hotels, holiday packages, visas, transportation, tours, and other travel related services
- Assess customer requirements and recommend personalized travel itineraries and packages that best suit their preferences and budget
- Provide accurate destination information, travel guidance, and recommendations to enhance the customer experience
- Manage customer inquiries, prepare quotations, process reservations, and coordinate booking amendments or cancellations efficiently
- Develop and maintain strong client relationships to foster customer satisfaction, loyalty, and repeat business
- Address and resolve customer concerns, travel disruptions, and service related issues professionally and promptly
- Keep up to date with travel destinations, industry developments, promotional offers, and emerging travel trends
- Maintain accurate records of reservations, customer communications, and sales transactions
- Consistently meet or exceed individual and team sales objectives
Requirements
- Fluency in both Arabic and English, with excellent verbal and written communication skills
- At least one (1) year of proven experience in the travel and tourism sector
- Strong understanding of travel products, global destinations, and reservation systems
- Proficiency in using online booking engines, GDS platforms, and travel management tools
- Excellent sales, negotiation, customer service, and interpersonal skills
- Ability to thrive in a fast paced environment while managing multiple bookings and client requests simultaneously
- Strong attention to detail, organizational abilities, and problem solving skills
- Professional appearance and a customer centric approach
Full Job Posting
About the Position
- We are seeking a motivated, customer focused, and target oriented Travel Sales Agent to join our expanding team.
- The successful candidate will play a key role in assisting clients with their travel planning needs, delivering outstanding service, and driving sales growth through tailored travel solutions.
Key Responsibilities
- Advise clients on travel options and assist with bookings for flights, hotels, holiday packages, visas, transportation, tours, and other travel related services.
- Assess customer requirements and recommend personalized travel itineraries and packages that best suit their preferences and budget.
- Provide accurate destination information, travel guidance, and recommendations to enhance the customer experience.
- Manage customer inquiries, prepare quotations, process reservations, and coordinate booking amendments or cancellations efficiently.
- Develop and maintain strong client relationships to foster customer satisfaction, loyalty, and repeat business.
- Address and resolve customer concerns, travel disruptions, and service related issues professionally and promptly.
- Keep up to date with travel destinations, industry developments, promotional offers, and emerging travel trends.
- Maintain accurate records of reservations, customer communications, and sales transactions.
- Consistently meet or exceed individual and team sales objectives.
Qualifications and Requirements
- Fluency in both Arabic and English, with excellent verbal and written communication skills.
- At least one (1) year of proven experience in the travel and tourism sector.
- Strong understanding of travel products, global destinations, and reservation systems.
- Proficiency in using online booking engines, GDS platforms, and travel management tools.
- Excellent sales, negotiation, customer service, and interpersonal skills.
- Ability to thrive in a fast paced environment while managing multiple bookings and client requests simultaneously.
- Strong attention to detail, organizational abilities, and problem solving skills.
- Professional appearance and a customer centric approach.
Work Location
- In person
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