Travel Retail Middle East General Manager

The Opportunity

Strategy & Planning

• Define and execute the regional strategy in line with global priorities and long-term ambition.
• Identify and unlock new growth opportunities across markets, brands, and clients.
• Own regional P&L, driving revenue, profitability, and working capital performance.
• Lead business planning cycles, including budgets, forecasts, and business reviews.

Execution

• Drive the execution of commercial, marketing, and customer development plans to deliver accelerated growth
• Build strong partnerships with key accounts, leading strategic negotiations and joint business plans.
• Champion a brand- and consumer-centric mindset within the team and retailers to strengthen brand equity and engagement.
• Ensure seamless implementation of operational processes, including order-to-cash and collaborative planning.
• Promote best practices across functions to achieve category leadership and operational excellence.

Governance

• Establish clear objectives and policies aligned with corporate guidelines and ensure consistent execution.
• Monitor business performance through robust KPIs and reporting, providing regular insights to HQ.
• Act as a strategic communication bridge between the region, HQ, and other subsidiaries.

Leadership & Organization

• Lead, develop, and inspire a team of 5 direct reports within a broader organization of 16 employees.
• Operate effectively within a matrix environment, influencing stakeholders to deliver business outcomes.
• Build organizational capability through talent management, succession planning, and team development.
• Continuously assess and optimize organizational structure to support business ambition.
• We'd love to meet you if you have
• Extensive experience in travel retail, luxury or FMCG sectors with strong with strong exposure to the Middle East region; Travel Retail experience is essential.
• Proven track record in leading multi-market operations and delivering sustainable growth.
• Strong commercial acumen with the ability to translate strategy into execution.
• Deep understanding of Travel Retail dynamics, retail trends, and brand development; experience in fragrance and/or beauty is highly desirable.
• Excellent stakeholder management, negotiation, and communication skills.
• Strategic and entrepreneurial mindset, with a strong consumer focus and a drive for innovation and continuous improvement.
• Inspiring and credible people leader, with a track record of building, developing, and retaining high-performing teams.
• Confident and forward-thinking decision-maker, comfortable challenging the status quo and navigating complex, fast-paced environments.
• Highly collaborative and adaptable, able to operate effectively across cultures and diverse stakeholder groups.
• Fluent in English.
• We welcome Creators Of All Kinds.
• If you are unsure of meeting all the requirements but trust you have the transferable skills to excel in this role, complete the application and our teams will get in touch if you are selected for an interview.
• A few things you'll love about us
• An entrepreneurial, creative and welcoming work culture
• A range of learning and development opportunities
• An international company with plenty of opportunities to grow
• A competitive compensation & benefits package