TRANSFORMATION LEAD - INTERCONTINENTAL HUB
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Key skills for this role
About the Role
Eli Lilly seeks a Transformation Lead for its Intercontinental Hub to orchestrate organizational change, ensure execution accountability, and build governance infrastructure. The role spans commercial and medical domains, driving efficiency and standardizing operating processes across affiliates.
Key Skills for This Role
Responsibilities
- Develop transformation agenda aligned to strategic pillars across ICH
- Identify opportunities to drive reach and scale across ICH markets
- Establish clear decision rights and governance rhythms across ICH affiliates
- Define and embed the target ICH operating model
- Implement consistent KPIs and performance cadence across ICH
- Identify and eliminate process duplication across markets
- Deliver on key productivity initiatives
- Lead TEAM LILLY initiatives to enhance engagement across ICH
Requirements
- Bachelor's degree required; Master's or MBA preferred
- 10+ years of commercial business experience in pharma (sales, marketing, or medical)
- Strong project management skills with bias for speed and execution
- Cross functional knowledge of field team operations, business planning, brand planning
- International or multi country experience
- English business level required; Spanish or additional regional language preferred
Full Job Posting
Role Summary
- The ICH Transformation Lead is a pivotal standing role within the ICX Office, responsible for orchestrating organizational change, ensuring execution accountability, and building governance infrastructure.
- Spans both commercial and medical domains, driving efficiency, standardizing operating processes, and sustaining the ICH target operating model across all affiliates.
- Reports to AVP, ICH Strategic Capabilities & Transformation and collaborates with GMs, Country Medical Heads, IBU functional leaders, and Global counterparts.
Basic Requirements
- Bachelor’s degree required; Master’s degree or MBA preferred
- 10+ years of commercial business experience across sales, marketing or medical within the pharma industry
- Strong project management skills with a bias for speed and execution
- Broad, cross functional knowledge of key business processes: field team operations, business planning, brand planning
- Demonstrated success in team culture building across geographically distributed teams; international or multi country experience required
- English – business level required; Spanish and/or additional regional language preferred
Key Responsibilities
- Work with GMs, CMOs, and ICX Functional Leads to develop a transformation agenda aligned to key strategic pillars across ICH
- Identify opportunities to drive reach and scale across ICH markets; develop key measures of success to track strategic pillars and monthly objectives
- Establish a system of high accountability aligned with ICH productivity and execution goals
- Contribute to affiliate and ICH strategy development as a cross functional thought partner
- Establish clear decision rights and governance rhythms across ICH affiliates; standardize IBU escalation and approval pathways
- Define and embed the target ICH operating model; align resource allocation to strategic priorities
- Implement consistent KPIs and performance cadence across ICH; align governance with ambassador and CMO structures
- Chair and coordinate key ICH governance meetings, including ICH Leadership Committee (LMC) and Medical Management Committee (MMC) as needed
- Identify and eliminate process duplication across markets; reduce reporting overhead and coordination friction
- Streamline capability allocation using maturity data from the ICH capabilities assessment
- Deliver on key productivity initiatives; facilitate affiliate and ICH business case capability development
- Conduct external industry benchmarking and innovation practice reviews to inform continuous improvement
Success Measures
- Clear decision rights and governance rhythms established and operating across ICH affiliates
- Measurable reduction in process duplication and reporting overhead across ICH
- ICH transformation agenda tracked against defined strategic pillars and monthly objectives
- Improved Team Lilly engagement scores across ICH affiliates
Leadership Competencies
- Integrity & Courage: Sets the tone; demonstrates uncompromising ethics and sound judgment under pressure.
- Systems Thinking: Anticipates downstream organizational risks across the ICH governance and capability lifecycle.
- Influence & Communication: Translates complex transformation requirements into clear, executable plans for diverse affiliate teams.
- Inclusive Leadership: Creates a safe environment for speaking up; builds ICH team identity across geographies.
- Operational Excellence: Simplifies governance processes, unlocks execution speed, and maintains strong accountability controls.
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