TRANSFORMATION LEAD - INTERCONTINENTAL HUB
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Key skills for this role
About the Role
Eli Lilly seeks a Transformation Lead for the Intercontinental Hub to drive organizational change, governance, and efficiency across commercial and medical domains. The role requires 10+ years of pharma commercial experience, strong project management, and international exposure.
Key Skills for This Role
Responsibilities
- Work with GMs, CMOs, and ICX Functional Leads to develop a transformation agenda aligned to key strategic pillars across ICH
- Identify opportunities to drive reach and scale across ICH markets; develop key measures of success to track strategic pillars and monthly objectives
- Establish a system of high accountability aligned with ICH productivity and execution goals
- Contribute to affiliate and ICH strategy development as a cross functional thought partner
- Establish clear decision rights and governance rhythms across ICH affiliates; standardize IBU escalation and approval pathways
- Define and embed the target ICH operating model; align resource allocation to strategic priorities
- Implement consistent KPIs and performance cadence across ICH; align governance with ambassador and CMO structures
- Chair and coordinate key ICH governance meetings, including ICH Leadership Committee (LMC) and Medical Management Committee (MMC) as needed
- Identify and eliminate process duplication across markets; reduce reporting overhead and coordination friction
- Streamline capability allocation using maturity data from the ICH capabilities assessment
- Deliver on key productivity initiatives; facilitate affiliate and ICH business case capability development
- Conduct external industry benchmarking and innovation practice reviews to inform continuous improvement
Requirements
- Bachelor's degree required; Master's degree or MBA preferred
- 10+ years of commercial business experience across sales, marketing or medical within the pharma industry
- Strong project management skills with a bias for speed and execution
- Broad, cross functional knowledge of key business processes: field team operations, business planning, brand planning
- Demonstrated success in team culture building across geographically distributed teams
- International or multi country experience required
- English business level required; Spanish and/or additional regional language preferred
Full Job Posting
Role Summary
- The ICH Transformation Lead is a pivotal standing role within the ICX Office, responsible for orchestrating organizational change, ensuring execution accountability, and building the governance infrastructure that allows all ICX capabilities to perform at scale.
- Spanning both commercial and medical domains, this role drives efficiency, standardizes operating processes, and sustains the ICH target operating model across all affiliates.
- The role reports to the AVP, ICH Strategic Capabilities & Transformation and collaborates closely with GMs, Country Medical Heads, IBU functional leaders, and Global counterparts.
Basic Requirements
- Education – Bachelor’s degree required; Master’s degree or MBA preferred
- 10+ years’ of commercial business experience across sales, marketing or medical within the pharma industry
- Strong project management skills with a bias for speed and execution; broad, cross functional knowledge of key business processes: field team operations, business planning, brand planning
- Demonstrated success in team culture building across geographically distributed teams; international or multi country experience required
- English – business level required; Spanish and/or additional regional language preferred
Key Responsibilities
- Business Transformation: Work with GMs, CMOs, and ICX Functional Leads to develop a transformation agenda aligned to key strategic pillars across ICH
- Identify opportunities to drive reach and scale across ICH markets; develop key measures of success to track strategic pillars and monthly objectives
- Establish a system of high accountability aligned with ICH productivity and execution goals
- Contribute to affiliate and ICH strategy development as a cross functional thought partner
- Governance & Operating Model: Establish clear decision rights and governance rhythms across ICH affiliates; standardize IBU escalation and approval pathways
- Define and embed the target ICH operating model; align resource allocation to strategic priorities and ensure transformation is sequenced and sustainable
- Implement consistent KPIs and performance cadence across ICH; align governance with ambassador and CMO structures
- Chair and coordinate key ICH governance meetings, including ICH Leadership Committee (LMC) and Medical Management Committee (MMC) as needed
- Efficiency & Productivity: Identify and eliminate process duplication across markets; reduce reporting overhead and coordination friction
- Streamline capability allocation using maturity data from the ICH capabilities assessment
- Deliver on key productivity initiatives; facilitate affiliate and ICH business case capability development
- Conduct external industry benchmarking and innovation practice reviews to inform continuous improvement
Success Measures
- Clear decision rights and governance rhythms established and operating across ICH affiliates
- Measurable reduction in process duplication and reporting overhead across ICH
- ICH transformation agenda tracked against defined strategic pillars and monthly objectives
- Improved Team Lilly engagement scores across ICH affiliates
Leadership Competencies
- Integrity & Courage: Sets the tone; demonstrates uncompromising ethics and sound judgment under pressure.
- Systems Thinking: Anticipates downstream organizational risks across the ICH governance and capability lifecycle.
- Influence & Communication: Translates complex transformation requirements into clear, executable plans for diverse affiliate teams.
- Inclusive Leadership: Creates a safe environment for speaking up; builds ICH team identity across geographies.
- Operational Excellence: Simplifies governance processes, unlocks execution speed, and maintains strong accountability controls.
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