Trackside Quality Technician

We have two roles available which will be based onsite at the customer. Please note this position will be on a 3-shift rotation, alternating weekly between afternoons (14:00-22:00), mornings (06:00-14:00) and nights (22:00-06:00).

Main purpose of the job:

To act as the on-site Quality representative at the customer facility, providing real-time quality containment, inspection, and problem resolution directly supporting Trackside. The role ensures supplied product meets all customer, specification and quality standard requirements, while rapidly responding to quality concerns, coordinating corrective actions with the supplier plant, and supporting continuous improvement.

Main missions and results:

• Provide immediate on-site containment and drive resolution of internal and external quality issues occurring at the customer facility.

• Work closely with customer operators, quality engineers, and team leaders Trackside to align inspection standards and support smooth production flow.

• Ensure approved master samples and reference parts are available Trackside and used as the inspection benchmark for production conformity.

• Implement, communicate, and verify adherence to Quality Alerts and containment actions on the line.

• Escalate quality risks promptly and transparently.

• Initiate temporary/permanent fix to quality problems.

• Provide timely, accurate feedback to the supplier plant on defects and trends.

• Support line trials.

• Global 8D reporting – using multifunctional team support.

• Support structured problem-solving activities (e.g. 8D).

• Identify recurring defects and drive improvement opportunities.

• Support refinement of inspection methods, control plans and visual standards.

Preferred skills and experience: