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Temporary Housing Coordinator - Aldar Education

Aldar Education
Abu Dhabi, UAE
Temporary
Mid
Onsite
3 weeks ago
Accommodation ManagementCustomer ServiceInventory ManagementMicrosoft OfficeCommunicationProblem Solving
Free

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Accommodation ManagementCustomer ServiceInventory Management
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Job Description

  • Aldar Education is seeking a Temporary Housing Executive to support our schools in Abu Dhabi during the peak summer onboarding period.

Main Duties

  • Support the school Operations Team in delivering a high quality accommodation service for employees during the summer onboarding and offboarding period.
  • Manage the end to end employee accommodation process, including arrivals, departures, check ins, check outs, property handovers, inventory checks and accommodation inspections.
  • Act as a key point of contact for employees on housing related queries, providing a professional, responsive and customer focused service.
  • Coordinate with People & Culture, Finance, Operations, schools, property management companies and external suppliers to ensure accommodation matters are resolved efficiently.
  • Maintain accurate records of accommodation allocations, employee housing cases, inspections, inventories and related documentation.
  • Support the preparation and allocation of accommodation for new joiners, transfers and existing employees.
  • Ensure all housing activities are conducted in accordance with company policies, procedures and operational requirements.
  • Promote and support a positive Health & Safety culture, ensuring accommodation concerns are escalated and addressed appropriately.
  • Adopt a flexible and collaborative approach to support the wider Housing Team during peak operational periods.
  • Undertake any other duties reasonably required to support the successful delivery of the summer accommodation programme.

Minimum Qualifications

  • Bachelor’s degree or diploma in Business Administration, Facilities Management, Hospitality, or a related field.

Minimum Experience

  • Minimum 1–3 years of experience in housing, accommodation, facilities, or employee services administration, preferably within the education/hospitality sector or a large multi site organisation.
  • Relevant experience in employee accommodation, housing operations, or administration within the education sector or a service oriented environment is preferred.

Job Specific Knowledge & Skills

  • Experience in housing, accommodation, facilities, or customer service roles with transferable operational and tenant support experience.
  • Proven ability to deliver a high quality customer focused service and manage employee or tenant related queries effectively.
  • Experience implementing and following policies, procedures, and service standards.
  • Ability to build positive working relationships with employees, external vendors, service providers, and stakeholders.
  • Experience working within a target driven or performance monitored environment.
  • Strong written, verbal, and interpersonal communication skills.
  • Good organisational and administrative skills with the ability to manage multiple priorities and work under pressure.
  • Ability to work independently with minimal supervision as well as collaboratively within a team environment.
  • Strong problem solving, mediation, and conflict resolution skills, with the ability to handle sensitive or challenging situations professionally.
  • Good IT proficiency, including Microsoft Office and housing/property management systems or databases.
  • Understanding of accommodation operations, housing procedures, and tenant support practices.
  • Awareness of equality, diversity, and inclusion principles and the importance of maintaining confidentiality and professionalism.

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