Telephone sales officer
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Key skills for this role
About the Role
Maharah Human Resources Company is hiring a Tele Sales Officer to execute outbound sales calls, promote products, and maintain customer relationships. The role requires a diploma in Business Administration or Marketing and 0-2 years of sales experience.
Key Skills for This Role
Responsibilities
- Conduct daily outbound sales calls to existing and prospective customers to achieve sales targets.
- Promote the company's products and services over the phone.
- Record and follow up on customer interactions and convert qualified leads into successful sales.
- Respond to customer inquiries and complaints efficiently.
- Coordinate with branch sales teams to ensure seamless sales operations.
- Follow up with customers who have not completed their requests through the application and encourage them to proceed.
- Assist customers in opening new accounts when required.
- Contact customers 15 days before contract expiry to confirm renewal or return intentions.
- Deliver a professional customer experience while maintaining service quality and communication standards.
- Contact companies, government entities, and major organizations to present sales offers and establish business agreements.
- Prepare and submit daily sales reports to the Sales Manager.
- Maintain the confidentiality of all work related information.
Requirements
- Diploma in Business Administration, Marketing, or a related field (required)
- 0–2 years of experience in Sales or a related field (required)
- Practical knowledge of English (required)
- Proficiency in Arabic (preferred)
Full Job Posting
Job Overview
- The Tele Sales Officer is responsible for executing outbound sales activities through telephone communication in accordance with the approved sales plan to achieve the best sales results.
- The role focuses on acquiring new customers, maintaining existing customer relationships, and delivering a high quality customer experience.
Key Responsibilities
- Conduct daily outbound sales calls to existing and prospective customers to achieve sales targets.
- Promote the company's products and services over the phone.
- Record and follow up on customer interactions and convert qualified leads into successful sales.
- Respond to customer inquiries and complaints efficiently.
- Coordinate with branch sales teams to ensure seamless sales operations.
- Follow up with customers who have not completed their requests through the application and encourage them to proceed.
- Assist customers in opening new accounts when required.
- Contact customers 15 days before contract expiry to confirm renewal or return intentions.
- Deliver a professional customer experience while maintaining service quality and communication standards.
- Contact companies, government entities, and major organizations to present sales offers and establish business agreements.
- Prepare and submit daily sales reports to the Sales Manager.
- Maintain the confidentiality of all work related information.
Requirements
- Diploma in Business Administration, Marketing, or a related field (required).
- Bachelor's degree and professional certifications in Sales or a related field (preferred).
- 0–2 years of experience in Sales or a related field (required).
- Experience in selling products or services (preferred).
- Practical knowledge of English (required).
- Proficiency in Arabic (preferred).
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