Technical Support Specialist
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Key skills for this role
About the Role
Huawei seeks an Ecosystem Cooperation and Technical Support Specialist to provide technical support for consumer-grade ecosystem applications on the HarmonyOS platform. The role involves partner engagement, problem-solving, and collaboration with R&D.
Key Skills for This Role
Responsibilities
- Provide technical support for consumer grade ecosystem applications (e.g., HarmonyOS platform), including end to end support for key ecosystem projects like NFC payment
- Assist partners in completing integration, joint debugging, and launch, and remove technical obstacles
- Communicate with ecosystem wallet providers, banks, and other partners to translate business requirements into technical solutions
- Collaborate with R&D and product teams to identify and resolve technical issues during integration
- Continuously refine the ecosystem experience and enhance ecosystem capabilities of Huawei's wearable products
Requirements
- 1 to 3 years of technical development experience
- Strong learning ability, willing to quickly acquire new skills
- Results oriented and strong execution ability
- Able to communicate fluently in English
- Knowledge of Chinese is a plus
- Knowledge of Arabic is a bonus
- Interested in consumer products, HarmonyOS ecosystem, smart wearables, payment systems
- Quick learner and willing to take on challenges
Full Job Posting
Role Overview
- On behalf of World famous ICT company Huawei, we are looking for a motivated Ecosystem Cooperation and Technical Support Specialist to join the team.
Responsibilities
- Technical support for ecosystem projects: Starting from product technology, provide technical support for consumer grade ecosystem applications (such as the new HarmonyOS platform), including end to end technical support for key ecosystem projects like NFC payment. Assist partners in completing inte
- Partner engagement and expansion: As the technical contact person, communicate with ecosystem wallet providers, banks, and other partners to translate business requirements into actionable technical solutions, and drive the rapid advancement of collaborations.
- Problem solving and coordination: Collaborate with the R&D and product teams to identify and resolve technical issues during integration, continuously refine the ecosystem experience, and enhance the ecosystem capabilities of Huawei's wearable products.
Requirements
- Have 1 to 3 years of technical development experience (no specific technology stack or language required; being able to get started and willing to delve deeper is most important. In the future, with AI based Vibe Coding, we value your understanding and thinking patterns based on your technical backg
- Strong learning ability, willing to quickly acquire new skills as needed for the business; unafraid to try new things and make mistakes.
- Results oriented and strong execution ability, capable of pushing tasks through to completion.
- Able to communicate fluently in English; knowledge of Chinese is a plus; knowledge of Arabic is a bonus.
- Interested in consumer products, the HarmonyOS ecosystem, smart wearables, payment systems, and related industries, which will make you enjoy this job more.
- Quick learner and willing to take on challenges: proactive in exploring new scenarios and technologies, learning by doing, and turning 'never done before' into 'done successfully.'
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