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Technical Support Officer (Supplemental Workforce - Third Party Contract)

Islamic Development Bank (IsDB)
Jiddah, KSA
Contract
Entry
Onsite
3 weeks ago
Web Content ManagementProcurementSAP AribaCommunicationSupplier ManagementEnglish
Free

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Web Content ManagementProcurementSAP Ariba
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Overview

  • Complex: President Complex
  • Department: Administrative Services Department
  • Division/Section: Corporate Procurement Division
  • Country: Saudi Arabia
  • Location: Jeddah HQ
  • Closing Date: 20 Jul 2026

Key Accountabilities Internal Responsibilities

  • Maintain, update, and manage content on the CPD internal and external webpages, including solicitation templates, guidelines, and other procurement related materials.
  • Support internal communication by preparing, reviewing, and disseminating updates to relevant departments regarding procurement processes, tender announcements, and other updates.
  • Ensure timely uploading and proper formatting of procurement documents, templates, and guidelines on internal platforms.
  • Collaborate with CPD teams to provide technical support for internal systems related to procurement content management.

External Responsibilities

  • Manage supplier facing communications, including uploading solicitations, announcements, and updates on the CPD webpage and other relevant platforms.
  • Ensure accurate and timely dissemination of information to suppliers, stakeholders, and external partners.
  • Assist in improving user experience for external stakeholders by ensuring information is current, structured, and accessible.

Purchasing (Direct Shopping)

  • Facilitate the process of floating RFx’s as per the business need for best value of money.

Corporate Procurement Annual Plan

  • Contribute to the CPAP activities by communicating/coordinating with departments and offering guidance on any missing requirement.
  • Close and opening of the Segmented Quarters of the CPAP.

Supplier Lifecycle And Performance

  • Review and clear the supplier registration request in SAP Ariba.
  • Provide guidance and support to suppliers & internal stakeholders during the registration process.
  • Report and Coordinate with IMDT to resolve technical issues.
  • Foster and maintain strong relationships with suppliers to ensure high performance. Address any quality or delivery issues promptly and professionally.

Academic and Professional Qualification

  • Bachelor’s degree in IT, Computer Science, Communications, Business Administration, or related field.
  • Certifications in web content management, digital communications, or design/presentation tools are a plus.
  • Languages: English: Mandatory

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