Technical Support Officer
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Key skills for this role
About the Role
Islamic Development Bank seeks a Technical Support Officer to manage procurement content, support internal and external communications, facilitate purchasing, and maintain supplier relationships.
Key Skills for This Role
Responsibilities
- Maintain, update, and manage content on CPD internal and external webpages
- Support internal communication by preparing and disseminating procurement updates
- Manage supplier facing communications, including uploading solicitations and announcements
- Facilitate the process of floating RFx as per business need
- Contribute to Corporate Procurement Annual Plan activities
- Review and clear supplier registration requests in SAP Ariba
- Provide guidance and support to suppliers and internal stakeholders during registration
- Foster and maintain strong relationships with suppliers
Requirements
- Experience in procurement or administrative support
- Knowledge of procurement systems like SAP Ariba
Full Job Posting
Overview
- Complex: President Complex Department: Administrative Services Department Division/Section: Corporate Procurement Division Country: Saudi Arabia Location: Jeddah HQ
Key Accountabilities
- Maintain, update, and manage content on the CPD internal and external webpages, including solicitation templates, guidelines, and other procurement related materials.
- Support internal communication by preparing, reviewing, and disseminating updates to relevant departments regarding procurement processes, tender announcements, and other updates.
- Ensure timely uploading and proper formatting of procurement documents, templates, and guidelines on internal platforms.
- Collaborate with CPD teams to provide technical support for internal systems related to procurement content management.
- Manage supplier facing communications, including uploading solicitations, announcements, and updates on the CPD webpage and other relevant platforms.
- Ensure accurate and timely dissemination of information to suppliers, stakeholders, and external partners.
- Assist in improving user experience for external stakeholders by ensuring information is current, structured, and accessible.
- Facilitate the process of floating RFx s as per the business need for best value of money.
- Contribute to the CPAP activities by communicating/coordinating with departments and offering guidance on any missing requirement.
- Review and clear the supplier registration request in SAP Ariba.
- Provide guidance and support to suppliers & internal stakeholders during the registration process.
- Foster and maintain strong relationships with suppliers to ensure high performance.
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