Intern-HQ-Operations Quality and Monitoring
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Key skills for this role
About the Role
OVERVIEW Country: Saudi Arabia Location: Jeddah Contract Type: Internship Closing Date: 28-July-2026 Preferred Internship Duration: 6 Months Major: Artificial Intelligence (or).
Key Skills for This Role
Responsibilities
- Support the design and enhancement of AI enabled solutions to strengthen operations quality management, quality assurance, and business process improvement
- Assist in the review, development, updating, and dissemination of operational policies, directives, procedures, templates, and operational guidance
- Support quality assurance activities by assisting in quality reviews, readiness assessments, quality enhancement checklists, compliance monitoring, and identification of recurring operational quality gaps
- Contribute to the development of AI powered tools for policy search, document management, knowledge repositories, operational guidance, and lessons learned
- Assist in applying Generative AI to prepare, review, summarize, and enhance operational documents, quality assessment reports, presentations, policies, and knowledge products
- Support the development of portfolio dashboards, operational analytics, management reports, and AI enabled insights to strengthen evidence based decision making
- Assist in analyzing operational data to identify trends, bottlenecks, quality issues, implementation challenges, and opportunities for continuous improvement
- Support the automation and digitalization of operational workflows, quality assurance processes, and reporting mechanisms using AI and emerging technologies
- Conduct benchmarking and research on international good practices adopted by leading multilateral development banks in operations quality management, operational policies, AI, and digital transformation
- Assist in documenting business requirements, AI use cases, and digital transformation initiatives supporting the modernization of operations management
- Support organizational learning initiatives by developing knowledge products, operational guidance, AI prompt libraries, and training materials to promote the effective use of AI across the Operations Complex
Requirements
- Undergraduate student in final year or postgraduate student
- Major in Artificial Intelligence, Computer Science, Data Science, Information Systems, Engineering, Business Analytics, Public Policy, Business Administration, or related discipline
- Strong interest in Artificial Intelligence, Generative AI, operations management, quality assurance, operational policy development, and digital transformation
- Familiarity with AI platforms (e.g., ChatGPT, Microsoft Copilot), data analytics tools (e.g., Power BI, Python, SQL), and workflow automation platforms
- Excellent analytical, research, communication, and problem solving skills
- Strong interest in international development, multilateral development banking, and institutional performance improvement
- Language requirement: English, Arabic, or French
Full Job Posting
Overview
- Country: Saudi Arabia
- Location: Jeddah
- Contract Type: Internship
- Closing Date: 28 July 2026
- Preferred Internship Duration: 6 Months
- Major: Artificial Intelligence, Computer Science, Data Science, Information Systems, Engineering, Business Analytics, Public Policy, Business Administration, or a related discipline
- Level of Study: Undergraduate student in final year, or postgraduate student
Skills
- Strong interest in Artificial Intelligence, Generative AI, operations management, quality assurance, operational policy development, and digital transformation
- Familiarity with AI platforms (e.g., ChatGPT, Microsoft Copilot), data analytics tools (e.g., Power BI, Python, SQL), and workflow automation platforms is desirable
- Excellent analytical, research, communication, and problem solving skills
- Strong interest in international development, multilateral development banking, and institutional performance improvement
- Language requirement: English, Arabic or French
Internship Objective
- The Operations Quality, Policy & AI Intern will support the Operations Quality and Monitoring (OQM) Division in advancing operations quality management, operational policy development, digital transformation, and Artificial Intelligence (AI) adoption across the Operations Complex.
- The intern will contribute to enhancing quality assurance processes, operational policies and procedures, knowledge management, portfolio analytics, and business process improvement through innovative AI enabled solutions.
Key Responsibilities
- Support the design and enhancement of AI enabled solutions to strengthen operations quality management, quality assurance, and business process improvement.
- Assist in the review, development, updating, and dissemination of operational policies, directives, procedures, templates, and operational guidance.
- Support quality assurance activities by assisting in quality reviews, readiness assessments, quality enhancement checklists, compliance monitoring, and the identification of recurring operational quality gaps.
- Contribute to the development of AI powered tools for policy search, document management, knowledge repositories, operational guidance, and lessons learned.
- Assist in applying Generative AI to prepare, review, summarize, and enhance operational documents, quality assessment reports, presentations, policies, and knowledge products.
- Support the development of portfolio dashboards, operational analytics, management reports, and AI enabled insights to strengthen evidence based decision making.
- Assist in analyzing operational data to identify trends, bottlenecks, quality issues, implementation challenges, and opportunities for continuous improvement.
- Support the automation and digitalization of operational workflows, quality assurance processes, and reporting mechanisms using AI and emerging technologies.
- Conduct benchmarking and research on international good practices adopted by leading multilateral development banks in operations quality management, operational policies, AI, and digital transformation.
- Assist in documenting business requirements, AI use cases, and digital transformation initiatives supporting the modernization of operations management.
- Support organizational learning initiatives by developing knowledge products, operational guidance, AI prompt libraries, and training materials to promote the effective use of AI across the Operations Complex.
Expected Deliverables
- AI use case assessments and proof of concept solutions.
- Operational policy research and benchmarking reports.
- Quality assurance tools, templates, and enhancement checklists.
- AI enhanced dashboards, portfolio analytics, and management reports.
- Knowledge management products and AI powered search solutions.
- Business process improvement recommendations and workflow automation prototypes.
- Operational guidance, training materials, and AI adoption resources.
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