Technical Service Delivery Specialist Cloud

Requirements

• Qualifications
• Education: Bachelor's degree in computer science, Information Technology, or a related field.
• Experience: 1-2 years of experience in IT service delivery, with solid hands-on exposure to cloud operations across Microsoft Azure, AWS, and hybrid environments.
• Proven day-to-day operational experience managing cloud environments in enterprise service delivery settings with exposure to operational governance.
• Good working knowledge of Microsoft Active Directory, SSO/Federation, and Microsoft Entra ID (Azure AD) including configuration, administration, and operational support.
• Familiarity with Active Directory security practices including identity hardening, health checks, backup, and directory protection.
• Practical experience supporting on-premises, hybrid, and cloud-integrated Microsoft infrastructure environments.
• Working knowledge of Microsoft Exchange Server (2013–2019 and SE) including mail flow, Exchange Online, hybrid identity, client connectivity, and load balancing.
• Good knowledge of Microsoft server technologies including ADFS, RMS, WSUS, WDS, Certificate Services, and IIS.
• Good knowledge of virtualization platforms including Microsoft Hyper-V and VMware.
• Familiarity with SQL Server administration and Azure SQL Managed Instance in operational and support contexts.
• Solid understanding of client/server architecture, core networking, and Internet technology fundamentals.
• Good working knowledge of Azure architecture best practices based on the Azure Well-Architected Framework pillars.
• Practical experience with cloud service models including SaaS, IaaS, and PaaS in managed service or enterprise delivery contexts.
• Familiarity with migration and modernization scenarios across on-premises, hybrid, and cloud environments.
• Hands-on experience with backup and recovery solutions including Veeam, Commvault, and Azure Backup.
• Working experience with Azure Site Recovery (ASR) including replication tasks, failover support, and DR validation activities.
• Practical experience with Microsoft Defender for Cloud including security monitoring, compliance review, and basic posture management tasks.