Technical & Quality Engineer Equipment and Support
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Key skills for this role
About the Role
* Technical hotline * Technical advice, by phone and email * Answer customer questions and complains * Case processing * Decisions regarding technical inquiries related to equipment * Prepare technical notices for the intranet * Planning, supervising and generating and maintaining the documentary file referring to maintenance and internal \& external calibrations of equipment * Training * Participate in holding courses, distance learning, and internal/external * Quality \& HS
Key Skills for This Role
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Overview
- Technical hotline
- Technical advice, by phone and email
- Answer customer questions and complains
- Case processing
- Decisions regarding technical inquiries related to equipment
- Prepare technical notices for the intranet
- Planning, supervising and generating and maintaining the documentary file referring to maintenance and internal & external calibrations of equipment
- Training
- Participate in holding courses, distance learning, and internal/external
• Quality & HSQE
- Support in planning audits (internal and external)
- Support in internal audits, administrative and on location
- Follow-up on deviations (basically related to equipment)
- Participate in external audits, (among other things start-up)
- In collaboration with the Technical Manager, ensure that Applus meets requirements for ISO certification
- Support in the preparation/maintenance of internal regulations
- Support to carry out the implementation of the HQSE policy basically related to equipment
Requirements
- University graduate preferably in engineering (Electric, mechanics or electronic)
- Proficient in Office 365
- Minimum of 3-5 years of technical department experience. Experienced user in Microsoft Office tools
- English and Arabic speaking and writing
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